Content Specialist- NY, NJ, or PA

About Us

We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time - you have an impact on their lives just by working here, no matter what your position may be.

Work with us - and be part of something bigger than banking.

In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like...

• Pension Plan, 401k Plan with company match
• Excellent health benefits
• Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
• 10+ paid holidays per year
• Lifestyle Spending Account stipend for wellness, caregiving, or personal expenses such student loans and tuition reimbursement
• Employee recognition program
  ...and more!

At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union.

Title of Position: Content Specialist

Position Overview: As a Content Specialist, you will research, develop, write, and publish bilingual member- and employee-facing communications in a variety of media in a consistent style and voice. You will partner with internal stakeholders for the efficient planning and execution of public and enterprise-wide communications. You will distill, organize, and convey complex information with a consistent style reflective of organizational values. You will be responsible for content development and implementation of the public-facing website. You will write creatively, and at times technically, in English and Spanish, to support member and staff communications, resources, and strategic objectives.

Position Type: Full-Time. Regular shifts include Monday to Friday 8:00am-5:00pm.

Compensation Range: $ 28.00/hr. -$36.50/hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*

Location: Position is On-site in Endwell, NY, Saddle Brook, NJ , Randolph, NJ or Muhlenberg, PA . Hybrid work opportunity may be available.

• Ideate and execute the writing of diverse communications across print, digital, and audio channels in a voice and style consistent with organizational objectives, values, and branding.
• Prioritize messaging that drives strategy, supports change management, and enhances overall member experience.
• Develop culturally appropriate and resonant communications to diverse audiences throughout Visions' field of membership.
• Research products and services to distill content in a distinct, appealing manner for internal and external needs.
• Write creatively, educationally, and empathetically to ensure that content is accessible and digestible for diverse audiences.
• In English and Spanish, write and review marketing creative and member communications in a consistent brand style and voice to support organizational objectives.
• Write, structure, and implement website content with consideration for ADA compliance, accessibility, and media targeting opportunities such as SEM and SEO.
• Develop impactful marketing and educational content for members and nonmembers with consideration for advertising compliance with all necessary laws and regulations.
• Maintain and develop the public facing website content and ensure parity between the English and Spanish versions.
• Develop, manage, and evaluate internal communication strategies to support strategic objectives, inform and engage employees, and optimize member experience.
• Craft all staff, enterprise-wide communications and ensure that corresponding resources are created and referenceable in a timely manner.
• Facilitate technical writing and editing for necessary policies, procedures, and staff resources as needed.
• Update and moderate internal communications content as needed, to be housed on company intranet.
• Support all business units and project stakeholders as needed with communications strategies, content creation, and advertising compliance.
• Coordinate with Communications Team on content development needs for graphic design and video production.
• Proactively build and maintain relationships with other business units and advertising agency partners.
• Regularly meet with department representatives to identify communication needs and ensure accuracy and clarity of all staff messaging.
• Regularly participate in continuing education on credit union advertising compliance.
• Provide departmental back-up coverage as needed.
• Respond effectively to changing ideas, responsibilities, expectations, trends, strategies, and other processes.
• Demonstrate commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Perform other duties needed to help fulfill our mission, drive our strategy, and support our organization's values.

Minimum Qualifications & Experience:

• Associate's degree in Marketing, Communications, English, Journalism or related field with 3-5 years of related experience.
• Bilingual in Spanish Required *A passing verbal assessment of language proficiency will be required during onboarding process.*

• Proficient in the Microsoft Office Suite programs.
• Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.

• Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience.

Preferred Qualifications & Experience:

• Bachelor's degree in Marketing, Communications, English, Journalism, or related field with 1-2 years of experience.
• Prior website editing experience preferred.

We're more than banking. You can be, too. #ClaimYourSeat