Training Specialist (Administrative Officer 2)

Join a team that values creativity, collaboration, and continuous learning while making a real impact on public service. In this role, you will transform complex SAP S/4HANA processes into clear, practical training that helps employees across the Commonwealth learn, grow, and succeed. You will develop engaging instructional materials using modern learning tools, support microlearning content creation, and work closely with business and IT partners to strengthen the quality and consistency of our training programs. Your work will directly support major system transitions-including the move to S/4HANA-and empower staff to deliver effective, reliable service to the public every day.

As a Training Specialist, you will be tasked with ensuring staff receive accurate, accessible training materials aligned with approved business processes. You will be responsible for strengthening readiness for the future transition from COTTS to SuccessFactors by building internal Learning Management System (LMS) capability and maintaining consistent training standards. Work involves providing administrative and technical support to Workforce Development by developing, maintaining, and delivering training materials. You will also have the opportunity to support the development of micro learning content and assist with internal communications materials, including visual content used for Office of the Budget messaging.

Join us to play a key role in supporting the Bureau's training, documentation, and LMS administration needs!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch. AWS (alternate work schedule) may be available after 6 months of satisfactory performance.
• Telework: You may have the opportunity to work from home (telework) full-time, with occasional in-office days when work dictates such requirements. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree; or
• Any equivalent combination of experience and training.

Additional Requirements:

• You must have two years of experience developing technical or systems-based training materials.
• You must have demonstrated proficiency in Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint).
• You must have two years of experience with eLearning authoring tools such as Articulate Storyline or Adobe Creative Cloud.
• You must have two years of experience creating basic visual or communication materials such as graphics, templates, or short form content.
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Experience supporting SAP or other ERP system training
• Experience creating multimedia instructional content using eLearning or screen recording tools
• Experience developing microlearning content (short videos, quick tips, or similar formats)
• Experience creating instructional materials, job aids, or eLearning content
• Experience administering or supporting a Learning Management System
• Knowledge of business process documentation or workflow analysis
• Strong written and verbal communication skills
• Ability to translate complex information into clear, user-friendly training materials
• Experience delivering training in virtual or in-person settings
• Experience creating basic visual or communication materials for internal messaging or social media
• Experience supporting or maintaining training content within a Learning Management System

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.