Program Development and Student Support Coordinator

Are you passionate about shaping the future of higher education and fostering strong partnerships? We are seeking a dynamic individual to join our team as a Program Development and Student Support Coordinator for our online programs in Leadership, Aviation, and Fire, Emergency & Rescue Management. In this role, you will provide outreach to prospective students, educational partners, community partners, and professional organizations. You will also collaborate with academic program directors, advisors, and admissions staff to onboard and support students, including advising related to degree plans and articulation agreements.

A key part of the role involves managing the day-to-day operations of these programs, including course scheduling, enrollment tracking,and managingcurricular updates.

The Program Development and Student Support Coordinator will play a key role in strategic program growth and development. This work includes recruitment presence at regional and national conferences related to Fire and Emergency Management; coordination of marketingoutreach to prospective students; and relationship building with professional organizations. UWO takes pride in offering in-demand degrees in Leadership, Aviation, and Fire, Emergency & Rescue Management that are recognized as leading programs nationally and in the state of Wisconsin.

If you are dedicated to enhancing student experiences and building strong educational networks, we invite you to apply for this exciting opportunity.

• Supports Academic Directors in Program Growth and Development - Conducts market research, supports accreditation and curriculum efforts, tracks performance metrics, managesprogrambudgets, and contributes to strategic planning and alumni engagement.

• Outreach to Educational and Industry Partners - Manages articulation agreements and cultivates partnerships with educational institutions and industry organizations to support program growth and transfer pathways.

• Student Support - Provides guidance and problem-solving support to prospective and admitted students,facilitatesaccess to student services, andassistswith communicationregardingprogram updates.

• May manage the unit budget and approve unit expenditures

• Evaluates existing academic program strategy and makes recommendations to unit leadership for program enhancement

• Identifies, proposes, and implements new or revised unit operational policies and procedures to comply with regulations, institutional policies, and academic program objectives

• Serves as the liaison to internal and external stakeholder groups to identify and maintain academic program-related partnerships

• Leads the development and implementation of academic program initiatives

• Manages degree programs and/or certificates, high impact practice programming and events, and curriculum development and implementation

• Provides full service advising resources and services, provides information about educational options and academic requirements, and communicates directly with students regarding all aspects of the advising process

• Assists stakeholders with preparing and/or maintaining documentation, financial management, and/or reporting requirements related to sponsored grants, contracts, or agreements

School of Business

Starting at $57,000 commensurate with experience

• Two (2) years of experience in a role requiring regular written and verbal communication with diverse stakeholders.

• Demonstratedproficiencyin Microsoft 365 Programs (Word, Excel, PowerPoint, Outlook)

• Demonstrated ability to build andmaintainstrong professional working relationships with internaland external constituents

• One (1) year of experience working bothindependently as well as part of a team demonstrating a collaborative approach to problem-solving

• One (1) year of experience managing an academic program.

• Direct experience with student recruitment, admissions, and/orsupport/retention

• Demonstratedproficiencywithat least one student information or CRM system (e.g., Salesforce, Navigate, PeopleSoft)

• One (1) year ofemploymentin higher education

• Experience working with technical and/or community colleges

• Experience working with professional organizations related to Leadership, Aviation,and Fire, Emergency & Rescue Management

• Demonstratedknowledge of trends and issues in online education

• Excellent organizational and time management skills

• Minimum degreerequired: Bachelor's degreein business, leadership, public administration, higher educationadministrationor related field

• Preferred degree: Master's degree in business, leadership, public administration, higher educationadministrationor related field

How to Apply:
Applicants must submit the following documents using the online application:

• Resume

• Cover Letter addressing job requirements

*Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application.

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.

Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them.

To Ensure Consideration: Applications received by the end of the day on 03/16/2026 are ensured full consideration. Applications received after that date may be given consideration. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

Contact Information:
For questions regarding your application and additional options to apply, contact Human Resources at recruitment@uwosh.edu or 920-424-1166

Work Authorization
Unless otherwise indicated in the job posting, the University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. UW Oshkosh is not an e-verify employer; therefore, STEM extensions are not options for work authorization.

Reasonable Accommodations

UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact hroffice@uwosh.eduor 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/, or call UWO Police Department, at (920) 424-1212 for a paper copy.

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.