Global Account Manager - AMAT

The Global Account Manager for AMAT/Varian is responsible for delivering profitable market share growth and a world class global infrastructure across the appropriate customer centers, with the aim to deliver a high level of customer satisfaction, contributing to the profitable growth of the SEMI , VSC, SUN & VSS. The Global Account Manager is responsible for providing a key account like AMAT/Varian with the appropriate level of technical, business and service support to ensure the continuation and expansion of Edwards' business as well as ensuring customer satisfaction with all Edwards products and Services.

Main Responsibilities

* Directly manages a team of sales specialists, account managers, sales engineers, and technical project engineers in support of global account team sales.

* Develops and maintains relationships with all key customer contacts (DMUs), as well as internal regional Edwards teams directly or indirectly supporting the customer.

* OEM Service Collaboration & End User Install-Base Performance Integration - engaging with regions globally to solicit feedback & key business insights back to the BLMs and Divisional teams.

* Fields all escalations from AMAT/Varian divisions & commodity management and drives resolution as needed.

* Ensures all quotations/new business discussions with AMAT/Varian align with Edwards Corporate goals and the overall account strategy for Edwards Key Account Team.

* Owns the responsibility for the Profit & Loss and the Balance Sheet for AMAT/Varian globally.

* Take the lead globally for AMAT/Varian in terms of driving growth, customer escalations and internally communicating with CC's, PCs, DCs and the Divisions.

* Tracks and reports out quarterly scorecard. Key activities include accurate and timely submission of necessary information. This includes reporting of OTD, OTTP, STC Repairs, Warranty and Quality etc.

* Owns the Share and Penetration objectives for AMAT/Varian globally. Drive and build strategies to expand our Share and Penetration in all of AMAT/Varian

* Ensures coordinated support of global Product and Applications, Product support in terms of delivering a differentiated technology solutions strategy , delivering best-in-class customer value

Education
* Bachelor's degree in an Engineering or relevant discipline or equivalent working experience in lieu of degree is acceptable.

Relevant Previous experience

* Minimum 5 years' experience in semiconductor or related field.

* 5 years' experience managing a global team or global project

* Background in the Vacuum & Abatement industry preferred.
* Proven track record in sales and/or marketing and service - 5+ years.
* Strategic and conceptual capability to lead and develop a regional and global business.
* Keen interest in culture and the way of doing business in global countries /region

* Benefits and Perks: Enjoy a benefits package including health and wellness programs, retirement savings, and employee assistance.
* We offer a strong retirement 401k plan with matching
* Family is important to us - so we also offer paid family leave, a health paternity/maternity leave & many other benefits for a health work-life balance
* Growth Opportunities: Access global training, mentorship, and career progression pathways to achieve your professional goals.
* We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy.

This role offers a remote working arrangement, allowing you to work remotely from home. The ideal candidate will be based near one of our offices in either Chandler, AZ, Hillaboro, OR, San Jose, CA, Buffalo, NY or Haverhill, MA.

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed [or], religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in [his or her] their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law.

Edwards is a global leader of vacuum and abatement systems. We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards. With over 150 years of rich heritage, Edwards is the partner of choice for tens of thousands of customers in critical applications around the world. Vacuum is required in diverse sectors, from the generation of power to the production of steel, to the challenging environments of space simulation and high energy physics research.

At Edwards, we believe there is always a better way. Our employees are full of ideas. When looking to add a new team member, we are looking for someone that can appreciate what the Edwards Team has done and bring their new ideas and perspective to enhance where we can go. At Edwards you get to be part of something big; we work globally, but also get the opportunity make a difference locally in our own discipline. We work hard to attract, motivate, develop and retain the best talent from the diversity of people across the globe. Our vision to be First in Mind, First in Choice relies on this strategy. We are an Equal Opportunity Employer.

For more information about Edwards visit our website: www.edwardsvacuum.com

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