Volunteer Program Coordinator

Make a Real Difference, Every Single Day

As a nonprofit leader in aging, Eskaton helps people live well, longer - with trusted guidance at every stage. We believe aging should be a vibrant, supported, and celebrated journey, not an experience to face alone. For over 55 years, Eskaton has been a cornerstone of Northern California, growing a network of 23 communities dedicated to older adults and the people who care for them. When you join us, you're not just starting a job. You're stepping into a career where your work creates a real impact on people's daily lives and strengthening the communities we call home.

We Invest in You (Because You Invest in Others)

We know that to take great care of our residents, we must take great care of you. We are genuinely committed to your health, your happiness, and your future. That's why we offer:

• Financial Security: Competitive pay and a 401K matching program to help you plan for your own future.

• Total Wellbeing: Comprehensive benefits that support your physical and mental health.

• A Place Where You Belong: We celebrate diversity and equity across the entire aging spectrum, ensuring every team member feels seen and valued.

Our DNA (Core Values)

We're looking for people who align with our mission and want to grow with us:

• Welcoming: You're a natural at creating warmth and a sense of belonging for everyone you meet.

• Bring (Y)our Best: You take pride in your work and strive for excellence in the "little things" and the "big things" alike.

• Empowerment: You don't wait for permission to do the right thing. You step up, take ownership, and lead with initiative.

• Growth: You're a lifelong learner who seeks consistent improvement and sustainable growth.

POSITION SUMMARY

The Volunteer Program Coordinator oversees volunteer recruitment, onboarding, orientation, and placement across Eskaton communities. This role manages the CERVIS volunteer platform and serves as the primary contact for volunteers, ensuring a welcoming, organized, and meaningful volunteer experience that enhances resident life and strengthens community connection.

With the continued growth of Eskaton's volunteer program and the implementation of the CERVIS platform, this role provides dedicated coordination to ensure a seamless and supportive volunteer experience across communities. The Volunteer Program Coordinator will also support the ongoing development and expansion of a thriving volunteer program that continues to grow in reach, engagement, and impact.

A Wellpath-Aligned Role

At Eskaton, wellness extends beyond physical health - it's about nurturing connection, purpose, creativity, and community. Through the spirit of WellPath, our holistic framework for well-being, volunteers play an important role in enriching the lives of residents and team members alike.

The Volunteer Program Coordinator helps cultivate these meaningful connections by creating opportunities for service, shared experiences, and joyful engagement across our communities. By welcoming and guiding volunteers, this role helps bring Eskaton's mission to life while supporting an environment where residents, volunteers, and team members can thrive together.

KEY RESPONSIBILITIES

• Coordinate volunteer activities and engagement across Eskaton communities
• Manage and administer the CERVIS volunteer platform, including volunteer profiles, documentation, and hour tracking
• Respond to volunteer inquiries and guide and connect individuals or groups to appropriate opportunities
• Facilitate virtual volunteer orientations once a week and provide follow-up communication
• Support community staff by providing training, troubleshooting, and guidance related to volunteer coordination and CERVIS use
• Maintain and oversee volunteer onboarding materials and documentation
• Assist in expanding volunteer engagement and opportunities across additional Eskaton communities
• Track participation and engagement metrics to support program growth
• Foster strong relationships with volunteers, community partners, and internal teams to support a welcoming and organized volunteer experience

The starting salary for this position ranges from $22.90 to $30.30 hour. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered.

Qualifications Required

• Experience coordinating volunteers, community programs, or similar initiatives
• Strong organizational and communication skills
• Ability to manage multiple priorities across different communities
• Comfort using digital platforms and tracking systems

Preferred

• Experience with CERVIS or volunteer management software
• Experience working with older adult populations
• Background in nonprofit, community engagement, or service-based programs

Who We're Looking For

• Warm, approachable, and welcoming with a dynamic personality
• A strong communicator who enjoys building relationships
• Organized, proactive, and resourceful
• Passionate about service, connection, and enhancing the lives of older adults
• Someone who enjoys creating meaningful opportunities for others to contribute

Why Join Eskaton?

At Eskaton, we believe that every role contributes to something bigger. Our culture is rooted in compassion, collaboration, and purpose, where employees, residents, volunteers, and community partners come together to create environments that feel vibrant, connected, and full of life.

Through our Wellpath philosophy, we embrace whole-person wellness and the power of meaningful relationships. As we continue to expand and strengthen our volunteer initiatives, Eskaton is committed to growing and cultivating a thriving volunteer program that brings meaningful opportunities for service, connection, and engagement across our communities.

The Volunteer Program Coordinator will play a key role in helping shape and nurture this growth - welcoming volunteers, building strong relationships, and creating experiences that enrich daily life for residents, team members, and the broader community. If you are passionate about bringing people together and building something that truly makes a difference, we would love to welcome you to the Eskaton family.

• Eskaton's Corporate Compliance Policy and the Health Insurance Portability and Accountability Act (HIPAA).
• Maintains attendance as outlined in Eskaton policy.
• Follows required dress code and Eskaton's Community Appearance Standards. Maintains a professional image to the public and residents.
• Works in accordance with established safety guidelines; uses proper body mechanics; follows safe work practices; wears appropriate safety gear.

Estimated Hours: Part-time, approximately 20-25 hours per week, with flexibility based on volunteer activities and program needs.

WORK CONDITIONS & PHYSICAL REQUIREMENTS

Requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Notify the Human Resources team to request any accommodation(s) to perform any of the essential functions of this position.

The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, TB screen test and health screen. All new hires are required to sign an arbitration agreement as a condition of employment.

Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.