Coordinator-Authorizations-HOPD

Department: UHC: Phys Med Grp - RN Rheum

Job Summary: The coordinator-Authorizations manages the authorization process for patients of all reimbursement types for any services requiring such authorization. Aids clinical and front office staff with authorization related issues, assists patients with referral and insurance issues ensuring authorization is obtained for office visits and or office procedures. The job requires exceptional communication and interpersonal skills and efficiency with outside medical groups, internal staff, patients and Managed Care/Central Authorization Services Department. The duties outlined in this Job Description will be an important part of our Hospital Outpatient Department strategy for the delivery of care that is consistent with our mission, vision, and values. This role is therefore accountable to the governance structure of the (Loma Linda University Medical Center (Loma Linda University Children's Hospital). Performs other duties as needed.

Education and Experience: High School Diploma or GED required. Minimum of 1 year's healthcare experience preferred. Prior work experience with managed care environment preferred.

Knowledge and Skills: Basic knowledge of CPT and ICD coding required. Able to keyboard 40 wpm. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications: None.