Employee Relations Business Partner

The duties listed below are considered essential to the successful performance of this position, as defined by Front Porch. Additional responsibilities may be assigned in the future and may also be considered essential to the role:

* Perform intake interviews and design and develop an investigation plan in accordance with Front Porch policies and procedures for each investigation.

* Facilitate discussions with employees and management to resolve conflicts by identifying issues requiring corrective action (either employee or management related) and providing alternatives for resolution. Apply the appropriate standard to the evidence to make determinations. Interview relevant parties, including the complainant, the respondent, and all witnesses. Review and analyze evidence, documents, and information. Prepare clear, professional, well-reasoned, and comprehensive investigation reports.

* Make referrals (as needed) to the appropriate internal and/or external resources to help diffuse and ultimately solve the issue.

* Represent Front Porch verbally or in writing at internal mediation meetings and prepare written reports and recommendations with the ultimate goal of facilitating an agreement between relevant parties.

* Negotiate and finalize, after approval, plans of correction in accordance with Front Porch policies and procedures.

* Provide guidance and support to Field HR and managers on formal documentation of disciplinary actions up to and including dismissal.

* Effectively manage investigative caseload, meets deadlines, and communicates timelines with appropriate parties, sharing updates on the process along the way.

* Track investigations and identify trends, researching and reporting on root causes with regular updates to senior management.

* Ensure compliance with employment laws and regulations, staying updated with changes and advising HR team members and managers on updates to laws or best practices concerning employee relations.

* Develop and deliver coaching and training to managers and Field HR on employee relations matters, conflict resolution and performance management.

* Coordinate with General Counsel, Compliance, Human Resources, and other departments, as needed.

* Respond to requests for information from outside legal counsel retained by the Office of the General Counsel in preparation of litigation, grievance proceedings, or adjudication.

* Develop and implement employee relations strategies and programs that foster positive relationships and workforce practices in collaboration with Field HR and Operations.

* Moderate travel (approximately 25%-50%) may be required within California for site visits, training, and investigations.

* Perform all other related duties as assigned.