Senior Associate Vice Provost for Strategy, Engagement, and Analytics

The University of North Carolina at Chapel Hill, the nation's first public university, serves North Carolina, the country, and the world through teaching, research, and public service. We embrace an unwavering commitment to excellence as one of the world's great research universities. As a global higher education leader, the University consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has a wide range of social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from varied professional training opportunities for career growth, skill development, and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The Division of Student Success ensures that Carolina positions all students for unmatched academic and career outcomes. We do this by connecting the dots across the undergraduate, graduate, and professional student journey, creating a no-wrong-door experience while continuing our promise to provide the nation's strongest return on public investment in higher education.

Under the direction of the Senior Vice Provost for Student Success, the Senior Associate Vice Provost for Strategy, Engagement, and Analytics ( AVP) serves as the chief strategy, external engagement, and analytics officer for student success initiatives across the university touching enrollment, academic affairs, and student affairs. The AVP provides strategic leadership to foster alignment and maximize efficiencies across administrative functions that support the entire student experience.

This role oversees teams responsible for student-focused communications and engagement within the Office of Student Success, including enrollment and student affairs marketing and communications, fundraising and development, and data and analytics. The AVP will oversee new student and parent/family initiatives and the division's engagement with student boards and alumni.

The role will also foster alignment and maximize efficiencies across administrative functions that support the student experience - from initial inquiry and degree completion to career success. The individual in this role will help build and operationalize a shared services model that encompasses administrative functions including human resources, IT, finance, and operations staff supporting student success.
A highly collaborative and strong leader, the AVP will take an audience-centered and data-informed approach to guiding strategies and approaches that align with the division's vision to create an unmatched and seamless student experience at Carolina.

In support of these efforts, the AVP directly supervises and provides strategic direction for the Director of New Student and Family Programs, Coordinator of Student and Family Support, Director of Enrollment Research and Analytics, Director of Student Affairs Special Projects and Communications, Director of Enrollment Marketing and Communications, and provides shared oversight (dotted-line) of the senior development/major gift officers who currently support Student Affairs and Enrollment Management. The AVP also fosters alignment and maximize efficiencies across administrative functions that support the student experience - from initial inquiry, degree completion, to career success. The individual in this role will help build and operate a shared services model that encompasses administrative functions and operations staff supporting student success.

The AVP will work across the institution to foster and maintain connections between and among functional areas. By fostering a culture of innovation, the AVP will position their teams to leverage modern marketing and communications, enhance data infrastructure to improve analytics, and identify ways to create personalized student engagement. The AVP will also serve as a key strategic advisor to the Senior Vice Provost for Student Success, helping to uncover opportunities to enhance the student and family experience, increase operational efficiencies, and achieve division goals.

Serving as the primary divisional liaison to the Department of Athletics, the AVP will also support and collaborate with athletics staff to ensure the student-athlete experience fully reflects the University's commitment to academic success and holistic support inside and outside the classroom. The AVP will partner and engage on a wide range of issues as they relate to intercollegiate athletics that stretches across enrollment management, student success, and student affairs. The AVP will also be expected to maintain a close working relationship with the Athletics Director and their leadership team.

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant Bachelor's degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.

A strategic thinker with an open and collaborative leadership style that fosters teamwork and inspires engagement
Demonstrated experience as a results-oriented leader with a professional passion for supporting operational excellence
Significant professional experience in some or all of the following areas: communications, marketing, data analytics, student affairs, enrollment management, student success, student athletics, or related fields
Capacity to provide evidence-based and data-informed strategic insights and recommendations to senior leadership.
Demonstrated ability to utilize data and analytics to drive and assess ongoing institutional effectiveness
Experience leading projects to successful conclusion, while driving organizational change and innovation
Experience managing and mentoring staff
Demonstrated commitment to the highest ethical standards of professional practice, as well as personal and professional integrity
Exceptional communication, negotiation, and interpersonal skills
Ability to handle confidential and sensitive situations with diplomacy and sound judgment
*Ability and commitment to promote a collaborative work environment, building professional relationships with staff and campus colleagues

A doctoral or other terminal degree in a relevant field is preferred.

The ideal candidate will have experience managing large, complex organizations in a large, public research university. In addition,

Seasoned decision maker with excellent judgment and superior problem-solving skills
Demonstrated ability to work collaboratively and effectively with an array of stakeholders throughout the university
*Demonstrated experience and success in evolving programs and units in response to changes in student and business needs

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.