Security Officer Dispatch Operator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operator in KANSAS CITY, MO, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional supporting a dynamic financial institution location. In this role, you will monitor activity, coordinate communications, document incidents, and help direct responses to security-related situations with professionalism and care. This position offers the chance to stay engaged, support a high-profile environment, and deliver exceptional service through teamwork, integrity, reliability, and innovation.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients by carrying out site-specific procedures, monitoring communications, and coordinating security-related response activity when appropriate.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, gathering details and dispatching the appropriate personnel and/or emergency services as needed.
• Monitor cameras, alarm systems, radios, and telephone lines within a financial institution location to help identify unusual activity and support timely security-related communication.
• Maintain accurate logs, incident records, and dispatch documentation, sharing updates with site leadership and/or Allied Universal personnel as needed.
• Conduct regular and random patrol coordination around the business and perimeter, while helping to support site-specific policies and continuity of operations.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.