Revenue Cycle Business Partner

The Revenue Cycle Business Partner serves as a strategic resource to Senior Living communities supporting effective business office operations and revenue cycle performance. This role partners with community leadership and with business office staff to review and audit billing practices, ensuring compliance with regulatory requirements and alignment with corporate policies. Through data analysis, facility reviews, and targeted training, the Revenue Cycle Business Partner helps identify opportunities to improve accounts receivable performance and operational efficiency. This position provides support, guidance, tools, and resources that enable community, regional and business office teams to strengthen billing practices and achieve revenue cycle goals.

Position: Revenue Cycle Business Partner

Salary: $85,000 annually, depending on experience

Service Area: Corporate office, (St. Louis Park, MN 55416) and travel to the west metro is required. Plus, mileage reimbursement of 72.5 cents per mile.

Schedule: 1.0 FTE, Full - Time / Monday - Friday, 8:00am-5:00pm

Lifespark Benefits Include:

• Annual Reviews/Raises{Shift differentials if applicable}
• Paid Time Off - Vacation Time
• Mileage reimbursement
• Medical, Dental, Vision benefits for Full Time Hires
• Short-Term Disability & Long-Term Disability Insurance
• Life Insurances
• 401k + Company Match for full-time and part-time employees
• Referral bonuses
• Career path to other positions within our growing company!

Lifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we've been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That's where our people come in - from accounting and health technology to front-line nurses, advanced practice professionals, caregivers and everything in between, we are all invested entrepreneurs focused on helping people age magnificently.

Key Position Functions & Responsibilities:

• Resource, support and guidance of accounts receivable and business office functions across Senior Living communities
• Analyze monthly Accounts Receivable (A/R) reports and other reports as necessary.
• Collaborate with Executive Directors and Regional Teams to address performance gaps and improve financial outcomes.
• Monitor and analyze key performance indicators (KPIs) to improve revenue and reduce denials
• Attend A/R, regional, team meetings.
• Ensure all reporting requirements are completed accurately and submitted by established deadlines.
• Resource and support on contracts, enrollments and other required documents related to A/R, audit, billing and business office reporting.

• Train and support business office teams and billing specialists on administrative and billing processes within applicable systems and software.
• Provide training on community-specific payer billing requirements and procedures.
• Collaborate with Regional and Corporate teams to provide follow-up training and support related to business office and billing operations.
• Serve as a resource for business office staff and community teams to resolve billing questions, correct issues, and assist with resident account research.
• Oversight of consolidated business office, billing team members

• Monitor and audit admission files, resident trust accounts, segregation of duties, and business office procedures to ensure regulatory compliance.
• Assist in developing and implementing policies, procedures, and audit tools that support compliance and operational efficiency.
• Support projects such as year-end audits and regulatory reviews.

• Partner with Executive Directors and Regional Teams to establish departmental goals and develop written action plans to improve revenue cycle performance.
• Communicate with Corporate, Regional and community leadership to address concerns impacting residents, staff, or visitors.
• Maintain strong working relationships with community teams to ensure effective communication and operational alignment.

• Conduct community visits to review business office operations and provide on-site coaching and support.
• Prepare written reports following each site visit and conduct exit interviews with the Executive Director to review findings and recommendations.

• Stay current on business office practices, billing requirements, and regulatory changes affecting the revenue cycle.
• Participate in meetings, mandatory training sessions, and ongoing quality improvement initiatives.

• Follow all Corporate and community policies, procedures, and safety regulations.
• Report accidents, incidents, and unsafe conditions to appropriate leadership.
• Understand, comply with, and promote resident rights policies.
• Maintain a positive attitude and support the organization's customer service and quality initiatives.
• Support safety and disaster preparedness programs.
• Perform other duties as assigned.

Qualifications:

Education

• Degree in finance or accounting and/or minimum of 2 years of experience in health care industry (business office, accounting, administration)

Knowledge, Skills and Abilities

• Must be able to relate professionally, positively, and cooperatively with residents, resident's families, and employees.
• Must possess proficient computer skills, including email use.
• Must be capable of maintaining regular attendance.
• Ability to travel throughout Minnesota and Wisconsin 20% to 40% of time.

Our Lifespark culture has created not only an award-winning workplace - earning Star Tribune Top Workplace 12 times, Minneapolis Business Journal Best Places to Work three times, and Top USA #1 in Healthcare - but a place where you have the room to be creative, make a difference, and have a purposeful, direct impact on how people age. Lifespark's full continuum of services offers a breadth of roles with the support to grow your career. To see the experience we are creating, watch our award-winning video Going South - this is the experience you will help create at Lifespark! Changing the age-old story starts with you - let's get you hired.

It has been and will continue to be our policy to provide equal employment opportunities to all employees and applicants without regard to age, race, creed, color, disability, marital status, sex, gender identity, national origin, ancestry, sexual orientation, arrest record, conviction record, military service, use or nonuse of lawful products off the Employer's premises during nonworking hours, or declining to attend a meeting or to participate in any communication about religious matters or political matters, or any other status protected by federal, state, or local law.

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