Manager III, Mental Health & Wellness Services HUB

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Lone Star College-System Office

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 5000 Research Forest Drive, The Woodlands, TX 77381.

PURPOSE AND SCOPE:

The Manager III, Mental Health & Wellness Services HUB provides leadership and oversight for a multidisciplinary team of licensed and unlicensed mental health professionals within the Mental Health and Wellness Services Department. This role ensures the effective delivery of clinical services, supports departmental planning and evaluation, and helps drive key performance outcomes. Responsibilities include staff supervision, providing or overseeing direct clinical services (e.g., counseling, crisis intervention, assessment), and supporting student, faculty, and staff wellness initiatives. The Clinical Manager also serves as a liaison to campus stakeholders in the Director's absence, coordinates after-hours/on-call coverage, and supports internship programs in collaboration with academic partners. This position plays a vital role in campus-wide mental health efforts and may be called upon during campus emergencies. Moderate travel between LSC locations is required.

ESSENTIAL JOB FUNCTIONS:

1. Oversees day-to-day clinical operations of an assigned team of clinicians and develops and modifies clinical workflows to ensure the delivery of high-quality mental health services
2. Provides leadership, vision, and direction to the clinical team to support department goal while participating and leading an interdisciplinary team and collaborating with stakeholders
3. Provides administrative supervision to clinical staff, including both licensed and unlicensed professionals in accordance with board guidelines
4. Conducts hiring, training, scheduling, and performance evaluations for clinical team members and delivers training and professional development for clinical staff
5. Provides direct clinical services as needed, including individual/group counseling (personal and career), psychoeducation, assessments, triage, case management, crisis intervention, and referrals
6. Plans and delivers outreach, training, and wellness programs for faculty, staff, and students
7. Assists the Director in departmental planning, administration, management, and evaluation, reviews, and updates departmental policies and procedures to ensures compliance with legal, ethical, and institutional guideline
8. Assists with the coordination and configuration of the electronic health record (EHR) system and utilizes the electronic health record (EHR) system and other LSC platforms to chart, manage referrals and document student progress
9. May provide consultation and training to the broader community
10. Oversees and conducts chart reviews and implements feedback to ensure quality care
11. Serves as departmental representative in collaboration and consultation with faculty, staff, students, and parents
12. Coordinates and provides after-hours and on-call clinical coverage and responds to campus crises, including occasional after-hours support for outreach and intervention
13. Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong leadership, administrative, and organizational skills
• Knowledge of clinical operations, documentation, and mental health service delivery
• Skilled in psychotherapy (individual, couples, group), intake and risk assessment, and crisis intervention
• Experience supervising and training clinical staff and interns
• Effective in delivering workshops, presentations, and outreach
• Understanding of college student development, collegiate mental health, and multicultural issues
• Familiarity with applicable laws, regulations, and ethical standards in clinical practice
• Ability to collaborate across departments and contribute to campus initiatives

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Master's degree and at least 7 years of related experience, or an equivalent combination of education and experience
• LPC-S, LCSW-S, LP, LPA-I, or LMFT-S

PREFERRED QUALIFICATIONS:

• Doctoral degree
• At least 5 years management level experience in any setting
• At least 5 years of experience in a higher education setting

Hiring salary range is $77,356-$88,960

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

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ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.