Software Sustainment / Software Engineer - NSIC

At Credence, we support our clients' mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence has an immediate opening for a Software Sustainment / Software Engineer to provide hands-on technical support for the maintenance, sustainment, and enhancement of operational software applications and analytic databases supporting mission-critical systems in a secure, enterprise environment for the National Space Intelligence Center (NSIC). This role focuses on ensuring continuity of operations through defect resolution, controlled software updates, automation, and documentation support in accordance with Government priorities and security requirements.

Responsibilities include, but are not limited to the duties listed below:

• Perform software sustainment activities to maintain and enhance existing operational applications and databases
• Conduct requirements analysis to support corrective actions, enhancements, and mission-driven software updates
• Perform defect triage, root-cause analysis, and resolution to restore or improve operational capability
• Implement and manage version control and configuration management for software releases and updates
• Develop and maintain scripts and automation to support system operations, maintenance, or data processing workflows
• Provide test and validation support, ensuring updates and fixes function correctly and do not degrade existing capabilities
• Produce and maintain technical documentation, including release notes, configuration details, and user support materials
• Support users and stakeholders in secure or enterprise environments, ensuring software changes align with mission needs and Government direction
  
  

At Credence, we support our clients' mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence has an immediate opening for a Software Sustainment / Software Engineer to provide hands-on technical support for the maintenance, sustainment, and enhancement of operational software applications and analytic databases supporting mission-critical systems in a secure, enterprise environment for the National Space Intelligence Center (NSIC). This role focuses on ensuring continuity of operations through defect resolution, controlled software updates, automation, and documentation support in accordance with Government priorities and security requirements.

Responsibilities include, but are not limited to the duties listed below:

• Perform software sustainment activities to maintain and enhance existing operational applications and databases
• Conduct requirements analysis to support corrective actions, enhancements, and mission-driven software updates
• Perform defect triage, root-cause analysis, and resolution to restore or improve operational capability
• Implement and manage version control and configuration management for software releases and updates
• Develop and maintain scripts and automation to support system operations, maintenance, or data processing workflows
• Provide test and validation support, ensuring updates and fixes function correctly and do not degrade existing capabilities
• Produce and maintain technical documentation, including release notes, configuration details, and user support materials
• Support users and stakeholders in secure or enterprise environments, ensuring software changes align with mission needs and Government direction
  
  

Education, Requirements and Qualifications:

• Active TS/SCI clearance with current special access program (SAP) access desired
• Bachelor's degree is required
• Minimum of 5+ years of experience in software engineering and software sustainment, including:
• maintenance and enhancement of operational applications and databases
• requirements analysis
• defect triage and resolution
• version control and configuration management
• scripting and automation
• test and validation support
• documentation and user support in secure or enterprise environments
• or equivalent experience and responsibility

Work Environment

• On-site support within secure Government facilities
• Standard duty hours are Monday-Friday during Government operating hours, with potential surge or off-hours support as required by mission needs
• Work involves handling classified information and systems, requiring strict adherence to security policies

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus