Software Engineer (Member of Technical Staff) - Contract Lifecycle Management

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for a talented, self-directed Member of Technical Staff (MTS) Software Engineer to join our Salesforce engineering team in Dallas, TX. In this role, you will design, build, and maintain sophisticated solutions on the Salesforce platform, drive AI-powered innovation, and deliver enterprise-grade integrations that scale.

This is an exciting opportunity to work alongside mission-driven teams, leverage cutting-edge AI tools, and make a measurable business impact through technology.

This role is Office-Flex (~1-3 days/week in office), based out of Dallas, TX.

Technical Design & Development

• Architect Complex Solutions: Design and implement sophisticated Salesforce solutions across Sales Cloud, Service Cloud, and custom application frameworks to meet diverse business needs.
• AI-Driven Development: Lead the development of intelligent solutions utilizing Agentforce, Agent Builder, and other AI-driven Salesforce capabilities to enhance platform automation.
• Advanced Automation: Build and maintain sophisticated automation using Flow Builder, including complex orchestration, interactive screen flows, and high-performance auto-launched flows.
• High-Quality Engineering: Write clean, efficient, and well-documented Apex code, strictly adhering to platform best practices, common design patterns, and rigorous algorithmic standards.
• Modern Integration: Design and manage robust integration solutions using REST/SOAP APIs, Platform Events, Change Data Capture (CDC), and infrastructure discovery tools to connect Salesforce with third-party systems.
• Collaborative Delivery: Participate in product and feature design sessions with cross-functional teams, contributing to code reviews and ensuring product quality meets organizational expectations.

• Strategic Roadmap Analysis: Proactively analyze Salesforce seasonal releases to identify and recommend high-value features that drive business growth and platform efficiency.
• Expert Troubleshooting: Resolve complex platform issues by leveraging a deep understanding of Salesforce architecture, the order of execution, and governor limits to maintain system stability.
• AI-Assisted Productivity: Incorporate advanced AI-assisted development tools - such as Cursor, GitHub Copilot, and Agentforce - to accelerate delivery timelines and improve overall code quality.
• Advanced Diagnostics: Utilize professional developer tooling, including the Apex Log Analyzer, Query Plan Tool, and Event Monitoring, to optimize system performance and security.
• Continuous Improvement: Contribute to the enhancement of automation frameworks, utilities, and internal developer tools to streamline the software development lifecycle.
• Quality Leadership: Engage in the Hybrid Engineer model by performing Quality Assurance (QA) on features developed by other teams, ensuring comprehensive test plan execution and automation of acceptance criteria.

• 5+ years of experience in software development
• 3+ years of API and web services development experience
• Bachelor's Degree in Mathematics, Computer Science, or relevant experience
• Experience developing and supporting distributed systems and enterprise system integrations using RESTful APIs and standard data formats (JSON, XML, SOAP)
• Proven ability to assess integration requirements and optimize resource utilization by accurately estimating vCore capacity and SLA targets based on QPS, data volume, and solution design to ensure high performance and scalability
• Familiarity with CI/CD technologies such as Maven, Jenkins, and Git
• Strong understanding of data structures and data management practices (maps, caches, ETL), with practical experience writing SQL and other database query languages
• Salesforce Certified Platform Developer I & Advanced Developer (Platform Developer II) certifications
• Working knowledge of public cloud platforms like AWS / Heroku
• Strong grasp of Object-Oriented Programming (OOP) concepts: encapsulation, inheritance, polymorphism, and abstraction

• Experience with Apex, Lightning Web Components (LWC), and Salesforce.com APIs
• Experience with AI developer productivity tools: Cursor, GitHub Copilot, CodeWhisperer
• Experience with web application development including HTML, CSS, and JavaScript
• Familiarity with Agile/Scrum development methodologies

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.