Office Services Coordinator

Job Description

We have an exciting opportunity for an Office Services Coordinator at UL Research Institutes and UL Standards & Engagement, based in our Evanston, IL office. The Office Services Coordinator provides customer service and administrative support for the headquarters of UL Research Institutes (ULRI) and UL Standards & Engagement (ULSE). This role is responsible for maintaining a clean, organized, and welcoming work environment that supports daily operations and enhances the experience of both employees and visitors.

The Office Services Coordinator plays a key role in upholding facility standards across multiple floors, preparing and managing meeting spaces, supporting catering and events, and assisting with front desk responsibilities as needed.

UL Research Institutes and UL Standards & Engagement

At UL Research Institutes (ULRI) and UL Standards & Engagement (ULSE), we expand the boundaries of safety science to create a more secure and sustainable world. For more than a century, we have studied the unintended consequences of innovation, designed solutions to mitigate risk, created new safety standards and shared our findings with academia, scientists, manufacturers, and policymakers across industries. We identify critical safety and sustainability issues, asking the tough questions because we believe a safer world begins with knowledge.

What you'll learn and achieve:

As the Office Services Coordinator you will play a key role in the rapid growth of UL as you:

• Deliver friendly, professional service with a positive and helpful attitude.

• Maintain cleanliness throughout office spaces, including common areas and workrooms.

• Ensure conference rooms remain tidy, organized, and ready for use throughout the day.

• Redistribute and level glassware across designated floors as needed.

• Remove trash when required and ensure waste areas remain orderly.

• Identify and report areas requiring deep cleaning or maintenance attention.

• Put away dishes, maintain orderly kitchenettes, and ensure supplies are stocked.

• Level blinds consistently throughout all four floors.

• Restock and maintain office supply inventory to support daily operations.

• Assist with multipurpose room setup for events, meetings, and activities.

• Provide support for catering setup, replenishment, and cleanup.

• Offer front desk coverage and assistance as needed to ensure a smooth visitor and employee experience.

• Perform other duties as directed.

What you'll experience working at UL Research Institutes and UL Standards & Engagement: We have pursued our mission of working for a safer, more secure, and sustainable world for nearly 130 years, embedding conscientious stewardship into everything we do.

• People: Our people make us special. You'll work with a diverse team of experts respected for their independence and transparency and build a network, because our approach is collaborative. We collaborate across disciplines, organizations, and geographies to build the global scientific response that today's global challenges require.

• Interesting work: Every day is different for us here. We see what's on the horizon and use our expertise to build the foundations of a safer future. You'll have the opportunity to push the boundaries of human understanding as part of a team working to advance the public good.

• Grow and achieve: We learn, work, and grow together through targeted development, reward, and recognition programs.

• Values. Four core values guide our work: collaboration, respect, integrity, and beneficence. By living our values, we inspire the trust essential to fulfilling our mission and foster the partnerships that enable us to pursue a beneficent future in which we all can thrive.

• Total Rewards: All employees at UL Research Institutes and UL Standards & Engagement are eligible for bonus compensation based on the level of the position. We offer comprehensive medical, dental, vision, and life insurance plans and a generous 401k matching structure of up to 5% of eligible pay. Moreover, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. Depending on your role, you may be able to discuss flexible working arrangements with your manager. We also provide employees with paid time off, including vacation, holiday, sick, and volunteer days.

What makes you a great fit:

While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes:

• Demonstrated ability to respond quickly and appropriately to customer needs.

• Demonstrated ability to successfully multi-task.

• Demonstrated ability to work effectively with a diverse team.

• Applies varied and moderately complex clerical procedures, methods, and techniques to support business functions and processes.

• Maintain confidentiality.

Professional education and experience requirements for the role include:

• Higher Secondary Education (High School Diploma) and generally one year of customer service experience.

About UL Research Institutes and UL Standards & Engagement

UL Research Institutes and UL Standards & Engagement are nonprofit organizations dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.

To learn more, visit our websites UL.org and ULSE.org.

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