Business Systems Analyst Supervisor

This position reports directly to the Director for Educational Technology. This position will provide daily supervision of the business systems analysts. Incumbent will provide design, technical and organizational leadership. Analyze user needs and software requirements to determine feasibility of design within time and cost constraints, liaise with DevOps and developers. Provides guidance, mentoring, and other assistance. Ensure requirements and design adherence to coding standards as well as University policy? Create and manage team and individual goals and provide regular feedback for team members. Conduct effective performance evaluations and mentor staff through formal and informal channels. This position functions with a high degree of autonomy and decision making.

This leader will provide advanced problem solving and analysis for issues that are frequently without precedent or structure and that require the analysis of variable factors; this position will be responsible for formulating highly complex business analysis strategies, business processes, standardization, and resources. Tasks include all aspects of systems implementation from facilitation and analysis of complex business and user needs to advanced requirements gathering and creation of complex technical specifications, to implementation, deployment, and support of various highly complex systems. The position will lead efforts to select methods, techniques, and evaluation criteria that will obtain optimal results for the organization.

This position will lead cross functional teams and will represent the business systems analysts' team in meetings with Development Supervisors, the User Experience Designer, and other team leads. In addition, this position will work with the Director of Educational Technology and Application Development to prioritize development projects, schedule maintenance, and assist with other project and reporting tasks as needed.

Apply By Date: 6/19/2026 by 11:59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree in related area and / or equivalent experience / training
• At least 3 years of experience as a Senior Business Analyst
• Extensive experience as a business or systems analyst participating in large scale IT projects required.
• Experience with process analysis, systems analysis, process architectures and systems analysis methodologies and practices including traditional waterfall, Agile, Agile Scrum, UML, UML Enterprise, etc.
• Experience with content and website development
• Understanding and skill in complex process and systems requirement documentation standards.
• Demonstrated skills needed to develop process and system implementation plans.
• Strong knowledge of the project lifecycle process, including initiation, requirements gathering, analysis and design, development tools and technologies, release and version control.
• Strong knowledge of the software development lifecycle.
• Communication and analytical skills to gather written and verbal input on processes, ascertain the completeness of the information, and determine if more information is needed.
• Skills to define problems, to collect, organize, analyze and interpret data systematically, to generate alternative courses of action, to set objectives for decisions and anticipate consequences.
• Strong communication, writing and interpersonal abilities, including skills such as attitude, diplomacy and persuasiveness, analytical ability, strong judgement and managerial skills.
• Ability to fulfill testing leader and analyst leader roles concurrently for large scale IT projects.
• Skills to map functional and system processes for process re-engineering.
• Analysis, evaluation, critical thinking, and problem solving skills to identify and develop solutions for technical and organizational issues.
• Experience and skills to make group presentations and train non-technical personnel.
• Ability to meet deadlines and with constant interruption and distractions.
• Strong skills with Word, Excel, PowerPoint, Visio and other tools in Microsoft Office.
• Ability to work independently and with minimal direction.

Preferred Qualifications

• Relevant project management or business analysis certification preferred (e.g. Project Management Professional (PMP) or Certified Business Analysis Professional (CBAP) certification or Prince2 certified)
• Preferred Bachelor's degree in Computer Science, Business Administration, Engineering, or related discipline with an information technology focus.
• Experience in a Business Analyst role with supervisory responsibilities.
• Preferred 5+ years experience of progressive broad-based information systems business analysis and project management, with strong project management methodology background.
• Experience with Administrative / Operations applications preferred.
• Experience with Educational applications or functions preferred. Academic institution or large integrated health system experience preferred. Experience in designing and conducting training and test cases.
• Academic institution or large integrated health system experience preferred.
• Experience in designing and conducting training and test cases.
• Ability to manage and lead diverse groups, peers, managers and others in a highly matrix environment to meet project schedules.
• Able to be creative and a strategic thinker and problem-solver; proven ability to see and contribute to the big picture.
• Ability to lead and organize implementation and training activities.
• Ability to recognize the need for and maintain security of confidential information; exercise judgment, tact, and discretion in handling sensitive or confidential information or situations.
• Ability to exercise independent judgment and personal initiative, and accept responsibility for decision and actions.

Key Responsibilities

• 55% - Team Supervision
• 30% - Business & Systems Analysis
• 15% - Application Management

Department Overview

Working with the Director for Educational Technology, create and review strategic plans for the creation of custom web-based software applications. Lead the Business Systems Analysts team and create tools and best practices for web application development and support. Work directly with the department Director on project and task priorities. Initiates, facilitates, implements and documents work process changes. Serve as a technical resource to project team and assists with problem and issue resolution. Acts as the primary liaison for operational planning related to requirements, workflow, testing, projects, and training. Acts as the primary liaison with development team leadership. Represents the business systems analysts' team in meetings. Work independently with minimal direction from management. Acts as the lead IT point of contact for Customer questions, application support, and maintenance of the applications during development and post implementation. Coordinates with appropriate teams to evaluate and implement application upgrades and patches. Collaborates with the User Experience Designer, Development Supervisors, and other team leads on policy and procedure development. Coordinates and/or collaborates with other teams as required to ensure applications are effectively and proactively managed and positioned. Performs as the liaison for production issues, communicating with the customer and IT resources on necessary fixes or enhancements. Leads efforts with end-users on the optimal use of the various reporting and data analysis tools.

Department Specific Job Scope

Technical leader responsible for providing highest technical level of various phases of systems analysis and project management. Leads efforts to create highly technical software development specifications for systems with a broad impact for the School of Medicine, School of Nursing or the Health System in general. Applies advanced business analysis concepts to identify, evaluate and define highly complex systems scope and objectives based on advanced knowledge of applicable business practices, processes and systems and industry standards to meet end-user and organizational needs. Initiates, designs and/or modifies highly complex systems and procedures where standardized policies or procedures may or may not exist. Performs highly complex analysis of business and user needs, documentation of requirements and translation into proper system and process requirement specifications. Creates the analytical strategy and templates for highly complex web applications and initiatives. Analyzes current documentation and data flows in departments and documents requirements to reflect appropriate workflow. Responsible for complex data mapping for various web applications. Conducts complex analysis to define requirements, tasks, dependencies, costs, risks, timelines and staff.

Leads efforts to develop system functionality and tools to meet organizational and department needs in collaboration with end user departments. Incorporates information system standards and operational standardization in accordance with administrative/operational strategies. Creates standards and guidelines for business analysis activities. Sets the technical requirements for complex specifications. Provides advanced support and training on new applications. Considers the business implications of applying technology to the current and future business environment. Prepares and approves or obtains approval for business process and procedural documentation. Creates the user acceptance testing strategy and oversees its progression. Develops and conducts pre-quality assurance testing. Contributes and maintains the web application style guide and behavior standards. Mentors experienced business systems analysts and leads a team of business system analyst professionals. Serves as a back-up to other business systems analysts. Leads efforts with end-users on assessing reporting and data analytical needs

POSITION INFORMATION

• Salary or Pay Range: $7,891.67 - $14,775.00
• Salary Frequency: Monthly
• Salary Grade: Grade 24
• UC Job Title: BUS SYS ANL SUPV 2
• UC Job Code: 000540
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): Mon-Fri 8:00am-5:00pm
• Location: Remote Worksite (REMOTE)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% remote

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Frequent 3 to 6 Hours
• Walking - Frequent 3 to 6 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Frequent 3 to 6 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Occasional Up to 3 Hours
• Customer/Patient Contact - Occasional Up to 3 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks