As Director of Cloud Product Management at Epicor, you will lead the vision, strategy, and execution of our cloud platform portfolio, shaping how enterprise customers adopt and scale cloud technologies. You will work at the intersection of product, engineering, and operations to deliver secure, reliable, and scalable cloud capabilities. You will be responsible for driving long-term product direction while building a high-performing team and fostering a culture rooted in customer focus and data-driven decision-making.
What you will be doing:
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Define and execute the cloud product vision, roadmap, and long-term strategy aligned to business objectives -
Own the end-to-end lifecycle of cloud platform capabilities, from ideation through delivery and optimization -
Identify market opportunities, customer needs, and competitive positioning within cloud and platform services -
Partner with Cloud Engineering, DevOps, and Architecture teams to deliver scalable, secure, and reliable solutions -
Serve as the bridge between technical teams and business stakeholders, translating complex concepts into clear product direction -
Lead and mentor a team of product managers, establishing best practices and driving team performance -
Collaborate with Sales, Marketing, and Customer Success teams to support go-to-market strategies and customer engagement
What you will likely bring:
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Proven track record delivering cloud-based or infrastructure products at scale -
10+ years of product management experience, including building public and private cloud solutions -
Strong experience identifying customer pain points and translating them into actionable product requirements -
Demonstrated ability to build and maintain partnerships with sales teams and external stakeholders -
Deep understanding of cloud platforms, Linux/Unix environments, distributed systems, microservices architecture, and containerization (Docker, Kubernetes) -
Experience working with SaaS platform transformation or cloud-native products across multiple service types -
7+ years of experience leading high-performing product management teams -
Experience with identity and access management platforms, including Microsoft Entra (Azure Active Directory) -
Strong troubleshooting and debugging skills, with experience resolving complex system and performance issues -
Excellent communication skills with the ability to engage technical and non-technical stakeholders -
Bachelor's degree in a technical discipline; Master's degree preferred
What could set you apart:
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Experience designing reusable platform capabilities instead of one-off solutions -
Experience with containerization and orchestration technologies, including Kubernetes -
Experience with CI/CD pipelines using Azure DevOps or GitHub Actions -
Familiarity with AI-assisted development tools such as ChatGPT or Claude to improve product management efficiency
#LI-HYBRID #LI-MB2 At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Matthew Brady
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Epicor
Jun 02, 2026