ACC Administrator

ACC Administrator
Schedule: Monday-Friday, 8:30 AM - 5:30 PM
Compensation: $24.00 - $26.45 per hour

Position Summary

The ACC Administrator provides administrative, communication, and case management support for architectural review and compliance operations. This role serves as the primary point of contact for residents and supports enforcement activities, financial processing, and departmental coordination.

Success in this position is measured by accuracy and timeliness in case tracking, effective communication with residents and stakeholders, and efficient administrative and financial management.

Key Responsibilities

Resident & Public Communication

• Serve as the primary point of contact for resident and public inquiries.
• Communicate architectural review decisions and compliance requirements.
• Assist property owners in resolving non-compliant structures or modifications.

Violation Case Administration

• Maintain and update violation case records and tracking systems.
• Support the Code Compliance Officer with notice preparation, inspection scheduling, and case tracking.
• Issue violation notices and prepare certified correspondence when required.

Financial Administration

• Process payments for applications, deposits, and fines.
• Maintain accurate financial records and tracking logs.
• Ensure timely and accurate posting of fees and penalties.

Application & Deadline Tracking

• Assist with tracking architectural review timelines and deadlines.
• Monitor conditional approvals and ensure required notifications are sent to applicants.

Administrative Coordination

• Maintain departmental calendars and schedules.
• Coordinate meetings across departments.
• Manage and update executive calendars, including key meetings such as POA, City Council, Board of Adjustment (BOA), and Planning & Zoning (P&Z).

Qualifications

• Associate's or Bachelor's degree in Business Administration, Public Administration, or a related field (preferred).
• 2-5 years of experience in administrative support, compliance tracking, or similar operations.
• Strong organizational and recordkeeping skills.
• Proficiency in Microsoft Office (Word, Excel, etc.).
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Knowledge of architectural compliance processes (preferred).
• Ability to maintain discretion and confidentiality in sensitive matters.

Physical Requirements

• Lift and carry up to 15-20 pounds.
• Walk regularly as part of daily responsibilities.
• Sit or stand for extended periods.
• Bend, reach, stoop, and stretch as needed.
• Must have normal vision or use corrective lenses.