Sr. Specialist, Learning & Inclusion TLC - Technology & Solutions

Overview

Join Con Edison and help power the future of learning as our next Senior Specialist, Learning & Inclusion, The Learning Center (TLC), Technology & Solutions. The Senior Specialist, Emerging Technologies, will be responsible for overseeing and managing the immersive learning lab, focusing on a range of advanced technologies including virtual and augmented reality (VR/AR), interactive displays, tablets, interactive whiteboards, and collaboration tools.

This role involves developing and implementing innovative training programs, ensuring the effective use of these technologies for hands-on training simulations, collaborating with various departments, interacting with external vendors, and coordinating projects to enhance employee skills and operational efficiency.

Responsibilities

• Manage Immersive Learning Lab: Oversee the daily operations of the immersive learning lab, ensuring the effective use of VR/AR, interactive displays, tablets, interactive whiteboards, and collaboration tools for training and development purposes.
• Develop Training Programs: Design and implement training programs that utilize these technologies to simulate high risk scenarios, allowing employees to practice complex procedures safely and build competence before moving into real world environments.
• Collaborate with Departments: Work closely with other departments, including IT, HR, and operational units, to integrate these training solutions into existing training frameworks and ensure alignment with organizational goals.
• Interact with External Vendors: Establish and maintain relationships with external vendors to source and implement the latest VR/AR and other relevant technologies, ensuring the lab is equipped with cutting edge tools and resources.
• Project Coordination: Coordinate and manage projects related to the implementation and enhancement of immersive learning technologies, ensuring timely delivery and successful execution.
• Evaluate and Improve: Continuously assess the effectiveness of training programs, gather feedback, and make necessary adjustments to improve training outcomes and employee performance.
• Stay Current with Technology: Keep abreast of the latest developments in VR/AR and other relevant technologies, identifying opportunities to incorporate new advancements into the training programs.
• Provide Expert Guidance: Act as a subject matter expert on these technologies, providing guidance and support to other team members and departments as needed.
• Perform other related tasks and assignments, as required and as determined by job title.

Qualifications

• Master's Degree and 2 years of relevant full time work experience or
• Bachelor's Degree and 3 years of relevant full time work experience or
• Associate's Degree and 4 years of relevant full time work experience.

• Master's Degree in a related field such as Computer Science, Engineering, or Education. Advanced degrees or certifications in VR/AR or other relevant technologies are a plus, and 2 years of relevant full time work experience
• Bachelor's Degree in a related field such as Computer Science, Engineering, or Education. Advanced degrees or certifications in VR/AR or other relevant technologies are a plus, and 3 years of relevant full time work experience
• Associate's Degree in a related field such as Computer Science, Engineering, or Education. Advanced degrees or certifications in VR/AR or other relevant technologies are a plus, and 4 years of relevant full time work experience.

• Proficiency in Unity/C#, experience building and deploying applications to Meta Quest, preferred.
• Experience with 3D modeling and optimization, digital twin technologies, and AI integration into immersive (VR/AR) experiences; portfolio of completed projects, preferred.
• Relevant certifications or experience in coding/analytics tools (e.g., Python, SQL, Microsoft Power Platform), preferred.

• Demonstrated problem solving skills and
• Demonstrated analytical skills and
• Strong written and verbal communication skills and
• Ability to simultaneously handle multiple priorities and
• Ability to drive multiple projects to successful completion and
• Project Demonstrated project management skills and
• Demonstrates a high commitment to quality and
• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

• Driver's License Required

• Ability to push, pull, and lift up to 25 pounds
• Ability to push, pull, and lift up to 40 pounds
• Sit or stand to answer a phone for the duration of the workday
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
• Possess manual dexterity and the ability to use hands for the duration of the workday
• Ability to stoop, bend, reach, and kneel throughout the workday
• Stand to use/operate office equipment for the duration of the workday
• Ability to read small print and symbols
• Work rotating shifts, including nights, midnights, weekends and holidays

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Must be able and willing to travel within Company service territory, as needed.