Patient Service Representative - Primary Care Belfast

Description

Medical Group Practices

Clerical/Administrative Support
Req #: 85689

For a limited time MaineHealth is offering a $3,000 sign on bonus for
Patient Service Representatives (PSRs):

Eligible candidates are hired (offer accepted) into a Full or Part time PSR position.
Bonus amount prorated for Part time hires, per diem hires are ineligible.

Current MaineHealth member employees are ineligible;
former MaineHealth Members are ineligible until greater than 6 months separation from employment.

This is a full-time, 40 hour per week position.

Be the Friendly Face of Primary Care!
Do you love helping people and making their day a little brighter? As aPatient Service Representative, atMaineHealth Primary Care - Family Medicine - Belfast | MaineHealthyou'll be the first smile that patients see and the helpful voice that guides them through their care. In this role, you'll schedule appointments, answer questions, and make sure every patient feels welcome and supported from the moment they walk through the door. If you enjoy working with people and want to be part of a team that truly makes a difference, we'd love to have you join us!

Summary: This position consists of 40 hours per week, day shifts.
The Patient Service Representative (PSR) - WH role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High School diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Six months of medical office related experience and/or training preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: N/A

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Notice Regarding Maine Employer Surveillance Statue: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

If you have questions about this role, please contact jeremy.dube@mainehealth.org