ClaimsXM IT Operations Automation Administrator I - Remote/Nationwide

About You

You are someone who enjoys supporting and maintaining enterprise batch processing and job scheduling systems. We need someone who can work closely with team members to ensure automated processes run smoothly, assist with troubleshooting, and help support the automation team. In the role of ClaimsXM IT Operations Automation Administrator II, you will work with senior team members to help coordinate scheduling activities during development, testing, and implementation efforts.

• Tell us about your experience in IT Automation Administration.
• Are you a team player and a self-motivator?
• What is your experience with conducting business in a way that is credit to a company?
• We are counting on you to manage multiple projects using your problem-solving skills.
• We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.

About The Position

• Assist in supporting enterprise job scheduling processes for Facets batch
• Work with senior team members to help coordinate scheduling activities during development, testing, and implementation efforts
• Monitor batch job outputs and help identify issues; escalate problems and assist in troubleshooting with guidance
• Support project tasks by completing assigned work within expected timelines
• Help review and document current scheduling processes and identify opportunities for improvement with team input
• Assist with creating and maintaining basic documentation, including procedures and technical notes
• Support the day-to-day operation, monitoring, and maintenance of the scheduling system
• Help ensure system environments remain aligned and report discrepancies to the team
• Work with team members to understand business requirements and assist in implementing scheduling solutions

Minimum Requirements:

• 0--2 years of IT experience, internships, or relevant coursework preferred (or equivalent combination of education and experience)
• Basic understanding or exposure to job scheduling or batch processing tools is a plus
• Familiarity with HIPAA concepts or secure data handling
• General knowledge of server environments or an interest in learning server maintenance tasks

CORE SKILLS & ABILITIES

• Willingness to learn and develop analytical and problem-solving skills
• Ability to follow instructions to review and update basic scripts with guidance
• Ability to assist with multiple tasks or assignments with support from team members
• Ability to review job output logs and escalate issues as needed
• Good verbal and written communication skills for working with team members and documenting issues
• Ability to work in a fast-paced environment with guidance and support
• Ability to complete assigned tasks with supervision while building independence
• Ability to document issues clearly, including key details, with guidance

About Us

You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.

About the Benefits

When you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, integrity, courage, and respect are the driving forces behind all our decision-making. We trust you to do important work and bring the best version of yourself to work every day, so we want to help you achieve a work-life balance while consistently challenging yourself. Signature believes in fully developing each one of our Associates. Our performance-driven philosophy boasts competitive pay and additional position specific incentives, where world-class training and development, resources, and events drive our award-winning culture where everyone thrives.

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match