Principal Quality Manager

At Mott MacDonald, we trust our brilliant people to do brilliant things in engineering, management, and development services, supporting multisector project work in over 150 countries. As one of the largest employee-owned companies in the world, we pride ourselves on our ability to deliver exceptional outcomes through our network of 20,000+ talented consultants. With sustainability and innovation at the heart of all our sectors in North America, including, Buildings, Energy, Transportation, and Water.

We believe in empowering our people to excel, learn, and grow, offering diverse opportunities to contribute to career-defining work. Join us and be part of a collaborative environment where your ambitions are united with ours, and you can truly shape your story.

If you share that vision, even if you don't meet every requirement listed, we'd still love to hear from you. We value potential and diverse perspectives as much as experience. Let's explore how we can support your growth and help you take the next step in your career, while contributing to an exciting new chapter for Mott MacDonald in North America.

Mott MacDonald is growing its Major Projects business across North America and is seeking a Principal Design Quality Manager to lead design quality management initiatives across some of the region's most complex infrastructure programs.

This role will provide strategic and operational leadership for design quality management across major transportation, aviation, rail & transit, highways, water, energy, and infrastructure projects. Working closely with project leadership teams, clients, contractors, and delivery partners, you will drive a culture of quality through effective design assurance, interdisciplinary coordination, technical reviews, and right-first-time delivery of design deliverables while ensuring alignment with client requirements, regulatory obligations, contractual commitments, and corporate standards.

Working on a hybrid schedule from one of our North American offices, the successful candidate will serve as the design quality lead on major programs, providing oversight throughout the project lifecycle from planning and design through construction, commissioning, and handover.

Key Responsibilities

• Lead the development and implementation of Project Quality Management Plans (PQMPs), assurance plans, project quality objectives, KPIs, and reporting frameworks.
• Provide project quality leadership and independent oversight across planning, design development, and design delivery activities.
• Ensure implementation of project quality requirements, processes, and governance across the project lifecycle.
• Lead project quality audits, surveillance activities, supplier assessments, and independent assurance activities across major projects.
• Manage project non-conformances, corrective actions, root-cause investigations, and continuous improvement initiatives.
• Oversee design quality documentation, design management plans, design review processes, comment resolution processes, and technical quality control activities.
• Monitor consultant and engineering team performance related to design quality, design review effectiveness, and technical risk management.
• Lead and facilitate design reviews, interdisciplinary design reviews/checks, assurance reviews and technical quality assessments prior to client submission.
• Support program assurance, stage-gate reviews, requirements management, technical risk management, configuration management, and project governance activities.
• Develop project quality and assurance dashboards, metrics, and performance reporting for project and executive leadership teams.
• Support requirements compliance, certification, acceptance, and design assurance processes to demonstrate that project deliverables satisfy applicable client and regulatory requirements.
• Act as the primary project quality representative with clients, regulators, contractors, and delivery partners.
• Deliver project quality training, mentoring, and best-practice guidance to project teams.
• Capture project lessons learned and drive continuous improvement across other major projects and programs.

Qualifications

• Bachelor's degree in Engineering, or a related discipline.
• Professional Engineering certification is preferred.
• Prior experience as a designer, discipline lead, Design Manager, or technical manager within an engineering consulting environment is strongly preferred.
• 15+ years of project quality management experience supporting major infrastructure, transportation, rail, transit, aviation, highway, water, energy, or multidisciplinary engineering programs.
• Experience leading or participating in technical design reviews, interdisciplinary reviews, checking/verification processes, requirements compliance, and design assurance activities for engineering deliverables is required.
• Demonstrated experience developing and implementing design Quality Management Plans, design assurance processes, technical review programs, and corrective action processes.
• Experience leading design quality and assurance oversight for multidisciplinary engineering design teams and coordinating technical reviews with owners, consultants, regulators, certifying authorities and third-party reviewers.
• Strong knowledge of ISO 9001, quality management systems, quality assurance and quality control practices, auditing, risk-based quality planning, and continuous improvement methodologies.
• Experience supporting Design-Bid-Build, Design-Build, Progressive Design-Build, CM/GC, and P3 delivery models is an advantage.
• Proven leadership, stakeholder management, communication, and problem-solving skills.
• ISO 9001 Lead Auditor certification, as well as any other professional certifications such as CMQ/OE, PMP, PE, Six Sigma Green Belt or Black Belt are highly desirable.
• Experience supporting programs exceeding $100M in capital value is an advantage.
• Familiarity with engineering design quality, design assurance, requirements management, configuration management, design management, technical review processes, checking and verification practices, certification processes, and quality performance reporting.

Benefits & Reward

At Mott MacDonald, our employees have a stake and a voice in our business, providing them with a direct connection to our success through our personal and group performance bonuses. We provide a comprehensive benefit package that includes 401k, medical, dental and vision insurance, short-term/long-term disability, paid holidays, PTO, parental leave, and company paid life insurance.

Individual pay is determined based on several factors such as work location, education, experience, and unique skills.

The expected salary for this position is: $160,000 - $210,000

Collaboration at Our Core
At Mott MacDonald, we believe great ideas happen when we're together. Our hybrid approach centers on an in-office culture, with most of your time spent collaborating face-to-face and a minimum of three days per week in the office. We balance flexibility with connection, so you and your manager can choose how to meet client, team, and personal commitments.

Equal opportunity is the law.

We seek to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

• Englishversion
• Spanishversion
• Chineseversion

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, creed, marital status, sexual orientation, gender identity, citizenship status or disability status.