Business Transformation Associate

Partnering with Aquent, our client is a forward-thinking organization dedicated to transforming how businesses operate within the dynamic staffing and recruitment industry. They are on a mission to optimize processes, enhance efficiency, and leverage cutting-edge technology to drive growth and deliver exceptional service. Join a team where innovation is encouraged, and your contributions directly shape the future of their operational excellence.

Are you a systems-minded innovator ready to revolutionize operations? We are seeking a dynamic individual to join our client's team, where you will be instrumental in creating operational bandwidth for leadership and staffing teams. This is a unique opportunity to act as an analytical and technical resource, combining data-driven business analysis with hands-on AI and system development. You will directly impact how the business operates across sales, recruiting, and operations, making a tangible difference from day one.

What You'll Do:

• Project Leadership & Execution: Own and manage critical business initiatives from start to finish. You will coordinate cross-functional resources, establish clear timelines, and ensure successful project delivery, driving key strategic outcomes.
• Workflow Automation & AI Development: Identify operational bottlenecks across sales, recruiting, and operations. You will design, build, and deploy automated workflows and customized AI agents to eliminate manual tasks, significantly freeing up staff bandwidth and boosting efficiency.
• Data Analysis & Experimentation: Conduct qualitative and quantitative deep dives into data to assess the business impact of new initiatives. You will set up frameworks to test new processes, analyze feedback and results, and pragmatically recommend course corrections to optimize performance.
• Influence & Change Management: Embed yourself within different internal teams to drive the adoption of new systems. You will use strong communication and interpersonal skills to manage the human side of behavioral and operational change, fostering a culture of innovation.
• Leadership Support: Keep leadership organized, anticipate project roadblocks, and independently drive solutions forward without needing extensive guidance or course-correcting, acting as a proactive strategic partner.

Core Competencies & Mindset:

• Systems Thinking & Engineering Mindset: You naturally view businesses as a series of interconnected systems, excelling at breaking down complex, messy problems into structured, repeatable processes.
• Pragmatic & Analytical: Highly analytical with a business-first lens, you don't just look at data for the sake of it; you extract actionable insights that drive measurable business impact.
• Resourceful & Autonomous: A curious, tech-forward self-starter who figures things out. When faced with an unfamiliar tool or a vague problem, you proactively research, test, and build a solution.
• High Emotional Intelligence (EQ): You possess the strong leadership and influencing skills needed to wrangle different teams, build trust, and manage friction during operational shifts.
• Obsessively Organized: Methodical and detail-oriented, you bring order to chaos and naturally keep projects moving forward with precision.

Qualifications & Requirements:

Must-Have:

• Strong Academic Achievement: A stellar academic track record demonstrating high cognitive ability, logical reasoning, and intellectual curiosity (open to backgrounds in Business Analysis, Engineering, Computer Science, Economics, or similar).
• Demonstrated Leadership: Proven experience leading initiatives from start to finish-whether managing professional projects, spearheading university/extracurricular activities, or organizing out-of-work initiatives. We value the ability to drive projects and influence outcomes over traditional team-management experience.
• Hands-on AI & Automation Literacy: Proven capability in working with modern AI platforms, systems, and APIs. You must be able to demonstrate how you have built your own AI agents, prompts, or automated workflows (e.g., using Make.com, Zapier, LLMs, or low-code environments) to solve real problems.
• Communication, Influencing & Change Management: Exceptional written and verbal communication skills. You must be able to clearly articulate complex ideas, build rapport across different teams, and possess the soft skills required to influence behavior and drive the adoption of new ways of working.

A Bachelor's degree is required to be considered.

Nice-to-Have (But Not Required):

• Familiarity with the staffing, recruitment, or professional services industry.
• Experience in a Business Analyst, Operations Coordinator, or technical project management role.

What This Role Offers:

This is a high-visibility, high-impact role designed for an ambitious early-career professional. You will work directly alongside executive leadership, gain a comprehensive understanding of how a business scales, and have the autonomy to build systems that directly impact our company's growth and success.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

#LI-LC2