Director, Software Engineering (POS)

Want to help pets live their best lives?

We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you

Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.

Director, Point-of-Sale (POS) Engineering

As Director of POS Engineering, you'll lead the technology powering millions of customer transactions while helping redefine the modern retail experience. This is an opportunity to transform our Point-of-Sale ecosystem into a connected, cloud-enabled commerce platform that seamlessly brings together stores, digital channels, loyalty, payments, and customer experiences.

If you're passionate about modern engineering, large-scale distributed systems, and building high-performing teams that solve complex business challenges, we'd love to meet you.

What You'll Do

As the technology leader for Petco's Point of Sale platform, you'll define the engineering vision and execution strategy for one of the company's most business-critical systems.

Duties & Responsibilities:

• Define and execute the long-term engineering strategy and technical roadmap for Petco's Point of Sale ecosystem.

• Drive modernization initiatives across POS applications, commerce services, and supporting retail systems.

• Lead the architecture and delivery of scalable, resilient, cloud-enabled solutions that support thousands of stores and millions of customer interactions.

• Partner with Product leaders to translate business strategy into innovative technical solutions that improve customer and associate experiences.

• Champion engineering excellence through modern software development practices, automation, observability, and continuous delivery.

• Oversee ongoing platform enhancements while balancing innovation, stability, security, and operational excellence.

• Provide technical leadership for complex enterprise initiatives involving multiple systems and business stakeholders.

• Identify technology opportunities that improve speed, reliability, scalability, and the overall retail experience.

• Lead and develop distributed engineering teams while fostering a collaborative, high-performing engineering culture.

• Communicate technology strategy, priorities, and execution updates to Directors, Vice Presidents, and other senior business leaders.

What You Bring

We're looking for a technology leader who combines deep engineering expertise with strong business partnership and people leadership.

Key distinction of job level:

• Leads large cross functional teams that work on the most complex business issues

• Minimal supervision with wide latitude for independent judgment. Provides solutions to issues utilizing judgment.

Required Experience

• Bachelor's or Master's degree in Computer Science, Information Systems, Engineering or other related fields, or equivalent work experience.

• 12+ years of IT and business industry work experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders.

• Requires advanced technical and business knowledge in software development life cycle, quality assurance, project management and other related disciplines/processes.

• Proven experience leading engineering teams responsible for enterprise Point of Sale (POS) platforms.

• Experience delivering large-scale, highly available retail or commerce technology initiatives.

• Strong understanding of omnichannel retail architecture and customer commerce experiences.

• Experience with payment processing, payment gateways, loyalty platforms, and PCI compliance principles.

• Experience partnering with Product Management to define roadmaps and prioritize engineering investments.

• Demonstrated success leading geographically distributed engineering teams across onshore, offshore, and nearshore delivery models.

• Strong executive presence with experience influencing Directors, Vice Presidents, and senior business leaders.

Technical Expertise

Experience leading engineering organizations building modern applications using technologies such as:

• Java

• Spring Boot

• Microservices Architecture

• GraphQL

• Apache Kafka

• AWS Cloud Services

• Linux and/or Windows environments

Experience with cloud-native architecture, APIs, distributed systems, event-driven design, CI/CD, and modern engineering practices is highly valued.

Why Petco?

Technology at Petco directly impacts how millions of pet parents care for the pets they love. From checkout experiences and loyalty rewards to connected commerce and veterinary services, our engineering teams build platforms that make every interaction simpler, faster, and more meaningful.

If you're excited by modernizing enterprise retail technology, leading exceptional engineering teams, and helping shape the future of omnichannel commerce, we'd love to have you on our team.

#LI-CS1

#CORP

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits