INTERN - SPRING 2027 - IT Infrastructure

Get hands-on with technology. Develop real-world skills. Support a real-world mission.

The Pinellas County Sheriff's Office is seeking an IT Infrastructure Internship to join our Information Technology Bureau. This internship offers the opportunity to gain hands-on experience with the technology that supports a law enforcement environment. You will assist with computer hardware installation and configuration, workstation deployments, technical troubleshooting, equipment lifecycle management, asset tracking, preventative maintenance, and other infrastructure-related projects while learning from experienced IT professionals.

The ideal candidate is a motivated student with a strong interest in technology, problem-solving, and learning how an enterprise IT environment operates. They have strong computer and communication skills, pay attention to detail, and are comfortable working both independently and collaboratively. Whether preparing a workstation for deployment, troubleshooting a hardware issue, assisting with an equipment installation, or maintaining IT assets, you'll gain practical experience that goes beyond the classroom.

This internship provides the opportunity to develop technical and professional skills while gaining firsthand exposure to the infrastructure and technology operations that support the Pinellas County Sheriff's Office. As your knowledge and proficiency grow, you'll have opportunities to take on greater responsibility and participate in meaningful IT projects.

Ready to take your learning beyond the classroom? Gain hands-on experience and see firsthand how technology supports public safety.

Under the supervision of the Bureau designee, the Intern will provide hands-on support for computer hardware, peripheral devices, and related technology systems within the Information Technology Bureau. The Intern can expect an increasing amount of responsibility related to internship, while gaining professional work experience and firsthand involvement with services that support the law enforcement community. The Intern observes, assists, and learns as the Information Technology Infrastructure designee performs hardware support, equipment lifecycle management, asset tracking, workstation deployments, technical troubleshooting, preventative maintenance, and other infrastructure-related duties in accordance with Bureau policies and industry best practices.

• Assist with the installation, configuration, deployment, maintenance, and replacement of desktop computers, laptops, mobile devices, monitors, printers, scanners, docking stations, and other IT hardware used throughout the Sheriff's Office.
• Provide first-level technical support by assisting with the diagnosis and resolution of hardware, peripheral, and basic software issues under the guidance of Information Technology Bureau staff.
• Prepare and configure computer equipment for deployment, including imaging, software installation, operating system updates, peripheral setup, and quality assurance testing in accordance with PCSO standards.
• Assist with hardware lifecycle activities, including equipment refreshes, surplus processing, warranty returns, and disposal procedures.
• Maintain accurate inventory records for IT hardware, peripherals, and related equipment using approved asset management procedures.
• Assist with workstation moves, additions, changes, and equipment installations at Sheriff's Office facilities as assigned.
• Perform preventative maintenance, cable management, equipment labeling, and routine inspections to ensure hardware reliability and organization.
• Assist with maintaining current software updates, security patches, and standard desktop configurations on assigned workstations under staff supervision.
• Maintain the organization, cleanliness, and security of IT workspaces, deployment areas, storage rooms, workbenches, and equipment staging locations.
• Provide courteous and professional customer service while assisting Sheriff's Office personnel with technology-related requests.
• Observe and participate in IT infrastructure projects to gain practical experience with enterprise hardware support, asset management, and technical operations.
• Follow Sheriff's Office policies, procedures, and information security standards while handling equipment and sensitive information.
• Participate in Sheriff's Office recruitment, internship, and community outreach activities as directed.

• Currently enrolled in bachelor's or master's level program, preferably in information technology, computer science, computer technology, or related field
• Minimum 2.5 G.P.A.
• Minimum 18 years of age
• Must have a valid driver's license
• Strong writing and interpersonal skills
• Excellent computer skills
• Ability to work independently or part of a team
• Flexibility and ability to multi-task

This internship is intended for students seeking practical experience in a professional public safety environment. Successful candidates should demonstrate professionalism, dependability, effective communication skills, a willingness to learn, and the ability to work collaboratively with others.

The physical abilities listed below are estimates of time spent during a typical work day to perform essential functions and responsibilities. Members in this position may be required to:

• Sit up to 8 hours per day
• Stand up to 1 hour per day
• Walk up to 1 hour per day
• Occasionally lift up to 10 lbs.
• Occasionally bend, reach, or twist