Aircraft Vendor Maintenance Representative

Partnering with a leading organization in the aviation industry, Aquent is seeking exceptional talent to contribute to the safe and efficient operation of a modern aircraft fleet. This organization is dedicated to maintaining the highest standards of airworthiness and operational excellence, ensuring reliable service for countless travelers.

Are you a seasoned aircraft maintenance professional with a passion for precision and a keen eye for detail? We are looking for an **Aircraft Vendor Maintenance Representative** to join a dynamic team and play a pivotal role in ensuring the integrity and airworthiness of a cutting-edge fleet. In this critical, hands-on position, you will be the eyes and ears on the ground, directly influencing the safety, quality, and timely return to service of aircraft undergoing heavy maintenance. Your expertise will be instrumental in bridging the gap between internal engineering teams and external maintenance partners, driving excellence and upholding the highest industry standards.

Key Responsibilities

• Serve as the primary technical liaison between the organization and assigned maintenance, repair, and overhaul (MRO) vendors.
• Monitor specific aircraft heavy maintenance work in progress to ensure workmanship, quality, and compliance with approved work scopes and applicable specifications.
• Oversee major maintenance events, including technical findings, non-routine discrepancies, repairs, and changes to the planned work scope.
• Review aircraft discrepancies and coordinate appropriate corrective actions with maintenance, engineering, quality, and vendor teams.
• Authorize or coordinate changes to maintenance work scopes as conditions evolve during maintenance events.
• Track maintenance progress and proactively identify issues that could impact safety, quality, cost, or aircraft delivery schedules.
• Maintain detailed and accurate records of discrepancies, findings, corrective actions, and other maintenance activity.
• Partner with Engineering to ensure required technical information and dispositions are provided to maintenance vendors in a timely manner.
• Perform or support root-cause analysis of significant aircraft discrepancies identified before or during maintenance.
• Maintain working knowledge of applicable vendor maintenance agreements and ensure work is performed according to established requirements.
• Review vendor invoices, supplemental charges, warranty claims, and billing discrepancies as needed.
• Recommend improvements to maintenance programs, work specifications, repair procedures, and preventative actions based on findings during heavy maintenance.
• Ensure maintenance activities comply with applicable regulatory, safety, quality, and Safety Management System (SMS) requirements.

Required Qualifications

• Active FAA Airframe & Powerplant (A&P) License.
• 6+ years of heavy aircraft maintenance experience.
• Significant hands-on and/or technical oversight experience with Boeing 737 aircraft.
• Demonstrated experience supporting heavy maintenance events, major maintenance checks, aircraft overhaul, major repairs, or modification programs.
• Strong understanding of aircraft maintenance procedures, inspections, discrepancies, non-routine findings, and corrective actions.
• Experience working with technical maintenance documentation, work packages, work scopes, maintenance manuals, specifications, and/or engineering instructions.
• Ability to assess maintenance issues and understand their potential impact on airworthiness, safety, quality, cost, and schedule.
• Strong communication and documentation skills with the ability to coordinate effectively across maintenance, engineering, quality, materials, and vendor teams.

Preferred Qualifications

• Previous experience as an Aircraft Maintenance Representative, Heavy Maintenance Representative, Technical Representative, MRO Representative, or Vendor Maintenance Representative.
• Experience representing an airline or aircraft operator at an external MRO or repair facility.
• Experience supporting Boeing 737 heavy checks/C-checks or comparable major maintenance visits.
• Knowledge of FAA Part 121 airline operations and/or Part 145 repair station environments.
• Experience with vendor maintenance contracts, invoice review, warranty claims, supplemental work, and cost management.
• Familiarity with Safety Management Systems (SMS).
• Experience coordinating with aircraft engineering teams and/or OEM technical representatives.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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