FOH Manager

FOH Manager In Flight Catering (EARLY MORNINGS - IN PERSON) - Naples, Florida

Position Type: Seasonal, Full-Time, September 15 May 15 (Year-Round opportunity available for the right candidate); Variable shifts with required early morning availability (2: 30/3: 00 AM start time); This is a full-time role with ability to work qualified overtime in season as an hourly employee.

Island Kitchen Naples provides high-end catering and concierge services to private aviation clients at four airports across Naples, Marco Island, and Fort Myers. Operating 365 days a year24/7 during peak seasonwe pride ourselves on delivering luxury-level service with precision, efficiency, and warmth. We are seeking a dedicated, detail-oriented Assistant Manager to join our Naples team. In this hands-on role, you will support the General Manager in overseeing daily kitchen operations, managing staff, and maintaining exceptional client service standards. This position runs seasonally from September 15 through May 15, with the potential to become a year-round role for the right candidate. This is a dynamic, fast-paced environment ideal for someone with a background in hospitality, catering, or luxury service.

Key Responsibilities

Support the day-to-day operations of our catering kitchen and concierge service teams.
Ensure timely, accurate packing and delivery of all orders.
Expedite and manage delivery logistics and driver assignments.
Assist with hiring, training, and developing staff members.
Manage kitchen workflows and support culinary team as needed (including basic prep tasks as required from time to time).
Monitor and uphold customer service standards, including resolving client concerns professionally.
Collaborate with management to identify growth opportunities and expand client base.
Assist with scheduling, supply shopping, and quality assurance.
Help manage purchasing and labor costs to remain within budgetary targets.
Qualifications

Customer Service:

Minimum of 4 years in a client-facing role (required).
Management Experience: 23 years in a supervisory or leadership role (preferred).
Kitchen Experience: Familiarity with kitchen environments, expediting, or food prep (preferred).
Language Skills: English fluency required. Bilingual in Spanish is a plus.
Time Management: Strong organizational skills with the ability to prioritize under pressure.
Training & Development: Experience training team members and fostering positive team culture.
Problem Solving: Strong interpersonal and negotiation skills for handling vendors and client requests.
Reliability: Valid driver's license and dependable transportation required.
Work Hours: Willingness to work varied shifts, including early mornings, weekends, and holidays, throughout the September 15 May 15 season.

Fast-paced, team-oriented work environment
Opportunities for career growth within a growing business, including potential transition to a year-round position
Exposure to high-end clientele and luxury service industries

This is a full-time position with an ideal start date by Sept 15 through May 15, that can be a year-round role for the right candidate. All interested applicants should email a resume to anna@islandkitchen.com to coordinate an interview.

Pay: $23.00 - $26.00 per hour

Salary/Compensation: $23.00 - $26.00 per hour

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