Content Review Operations Manager

Aquent is thrilled to partner with a pioneering pharmaceutical company, a true leader dedicated to advancing healthcare through groundbreaking solutions and exceptional medical content. This is an extraordinary opportunity to join a team that profoundly impacts patient care and sets new industry benchmarks. In this pivotal role, you will be instrumental in driving efficiency and ensuring compliance within content review operations, guaranteeing that vital medical, legal, and regulatory information reaches the market swiftly and flawlessly. Your expertise and strategic vision will accelerate the delivery of impactful content, uphold the highest quality standards, and genuinely improve lives globally.

About the Opportunity

Step into a dynamic role where your leadership will directly shape how critical healthcare information is brought to the world. As a key contributor, you will oversee the intricate journey of content, from initial concept to final market release, ensuring every piece meets rigorous compliance and quality standards. You will be at the forefront of optimizing workflows, leveraging cutting-edge tools, and guiding cross-functional teams, making a tangible difference in the speed and integrity of content delivery. This position offers the chance to innovate, lead, and contribute to a mission that genuinely impacts patient well-being.

What You'll Do

• Develop and execute comprehensive Content Review Operations plans, ensuring strict alignment with internal compliance and product standards.
• Lead and facilitate Medical, Legal, and Regulatory (MLR) content review processes, maintaining rigorous adherence to Standard Operating Procedures (SOPs), quality standards, and audit readiness.
• Oversee the entire material flow throughout the review lifecycle, from submission validation and agenda preparation to meeting facilitation and follow-up resolution.
• Validate and steward content metadata and business rules to effectively support modular content standards and campaign strategy needs.
• Strategically manage resource allocation and leverage accelerator tools to optimize review workflows and significantly accelerate speed-to-market.
• Provide essential informational resources and ongoing guidance on content systems, supporting teams through evolving standards and best practices.
• Proactively identify and mitigate operational gaps and compliance risks, escalating issues when necessary and ensuring all partners adhere to established standards.
• Maintain complete and accurate audit trails and compliance documentation for all reviewed content assets.

What You'll Bring to the Team

• Bachelor's degree or equivalent practical experience.
• 5+ years of experience partnering effectively with cross-functional stakeholders.
• 3+ years focused on content or digital asset management, marketing operations, content review and approval, compliance, or governance within a professional setting.
• Hands-on experience utilizing Veeva Vault PromoMats (VVPM) or similar industry-standard systems for digital asset management and content approval.
• Proven background in healthcare, pharmaceutical, biotech, or another highly regulated industry.
• Deep understanding of marketing and medical content lifecycles, coupled with strong knowledge of regulatory compliance.
• Demonstrated ability to build robust operational processes and strategically leverage technology to boost efficiency.
• Advanced program management skills with proficiency in Microsoft Office (Excel, Teams, Word, SharePoint).

Stand Out With These Qualifications

• Familiarity with creative development, print, and distribution systems.
• In-depth understanding of brand ecosystems and agency operational workflows.
• A strong adaptive mindset focused on continuous process improvement.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.