Financial Aid Coordinator I

SSWB-Office of Student Financial Assistance:

The Office of Student Financial Assistance, a unit within Student Success and Well-Being (SSWB), is dedicated to supporting UCF's mission and goals through the efficient delivery of student aid. The Office provides UCF students with a comprehensive offering of financial assistance options to support student success and the attainment of a university degree.

The Opportunity:

UCF's Office of Student Financial Assistance is seeking a Financial Aid Coordinator I to join our team! The Financial Aid Coordinator oversees student loan programs in support the effective administration of student financial aid programs, assisting students and families with understanding financial aid eligibility, application processes, and the requirements for receiving aid. The ideal candidate will bring an understanding of federal, state, and institutional financial aid regulations and policies, as well as a commitment to student success. The Financial Aid Coordinator I will develop proficiency across all areas of financial aid administration, with a focus on becoming a subject matter expert (SME) in their assigned unit within the financial aid office.

Responsibilities:

• Provide counseling to students and families to discuss available financial aid options, eligibility, and required documentation; provide timely responses to student inquiries by email, in-person, referrals, and virtually.
• Monitor student files for Satisfactory Academic Progress (SAP) and advise students on the requirements for maintaining aid eligibility; assist students in understanding the implications of enrollment changes (e.g., dropping classes, full-time vs. part-time status) on their financial aid.
• Review and resolve discrepancies in student records and complete verification processes for selected applicants; assist in awarding and packaging financial aid, considering student eligibility and available institutional resources.
• Process scholarship packaging and reconciliation processes to include Foundation, departmental, recruitment, and external/private scholarships; process loan processing and reconciliation for federal and private loans.
• Process adjustments to aid packages based on changes in eligibility or special circumstances, ensuring accuracy and timely updates to student accounts; maintain knowledge of all relevant federal, state, and institutional regulations and procedures related to financial aid.
• Ensure compliance with federal and state financial aid regulations, including Title IV programs, by regularly updating files and records.
• Represent Student Financial Assistance in outreach efforts, presentations, and workshops to educate current and prospective students about financial aid processes and resources.
• Participate in training sessions, webinars, and workshops to stay updated on new federal and state regulations and financial aid policies.
• Contribute to office projects and initiatives aimed at improving efficiencies in aid processing and enhancing student services; perform other duties as assigned.

Minimum Qualifications:

Bachelor's and 0+ years of relevant experience or Masters Degree and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• 1-2 years of experience in administrative or student-facing roles within higher education or similar environments.
• Skilled in providing guidance and advising students on financial processes.
• Understanding of basic financial aid program requirements and processes.
• Basic computer proficiency, including accurate and efficient typing skills.

Special Instructions to the Applicants:

• New hires selected for this position at the University of Central Florida can expect to be offered the base hourly amount of $19.16 ($40,000 annually) for the role.
• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

For general application or posting questions, please email talent@ucf.edu.

If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu.