Outbound Telesales Representative

Are you a driven sales professional ready to make a significant impact within a world-renowned technology company? Partnering with Aquent, we are seeking a passionate individual to join our dynamic team and play a crucial role in expanding our customer base and driving sales growth. This is an exciting opportunity to leverage your sales expertise to connect businesses with innovative solutions, directly contributing to our operational excellence and the success of our clients. Your contributions will be central to supporting service delivery, process improvement, and cross-functional program execution, ensuring a seamless experience for our stakeholders.

About Our Partner

Our partner is a global technology leader committed to empowering every person and every organization on the planet to achieve more. They drive innovation across various sectors, creating solutions that transform how people work, live, and connect. Partnering with Aquent, they are dedicated to building diverse and talented teams that contribute to their mission of delivering cutting-edge products and services.

The Impact You'll Make

In this role, you will be instrumental in delivering end-to-end operational support, ensuring a seamless experience for stakeholders, efficient service management, and high-quality program execution. You will contribute to operational excellence initiatives by supporting service delivery, process improvement efforts, stakeholder engagement, and cross-functional program execution. Your daily efforts will directly influence customer satisfaction and drive business growth through proactive engagement and expert product recommendations.

Key Responsibilities

• Deliver end-to-end operational support, ensuring a seamless experience for stakeholders, efficient service management, and high-quality program execution.
• Contribute to operational excellence initiatives by supporting service delivery, process improvement efforts, stakeholder engagement, and cross-functional program execution.
• Recommend products to customers, based on their needs and interests.
• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Provide customers with product samples and catalogs.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences.

Must-Have Qualifications

• Bachelor's degree in marketing or equivalent training.
• 5-7 years of sales experience, with a preference for technology sales.
• Strong operational experience.
• Proven ability to manage a sales pipeline effectively.
• Experience with quote management activities.
• Demonstrated ability to work in a KPI-driven environment.
• Excellent organizational skills.
• Strong verbal and written communication skills.
• Exceptional negotiation skills.
• Outstanding customer service and interpersonal skills.
• Ability to work independently and manage one's time efficiently.
• Knowledge of principles and methods for showing, promoting, and selling products or services.
• Ability to think in a structured and process-oriented manner.
• Proficiency with Virtual Desktop for access setup.
• Access to standard equipment with preferred specifications: at least 32 GB RAM and Core i5 or higher processor.

Nice-to-Have Qualifications

• Basic mentoring skills to provide support and constructive performance feedback.