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NPH Medi-Cal Collections Representative

University of California - Los Angeles Health
$29.03-41.23 Hourly
United States, California, Los Angeles
Oct 15, 2026
Description

Patient Business Services

As a Medi-Cal Fee For Service Collections Representative,
you will manage a designated portfolio of inpatient and outpatient claims,
ensuring effective and efficient collection efforts. Your primary
responsibilities include:


  • Conducting
    regular account reviews to identify outstanding balances.
  • Initiating
    and maintaining communication with third-party payers to resolve
    reimbursement discrepancies.
  • Diligently
    following up on claims to ensure timely resolution.
  • Communicate
    with insurance providers, patients, and internal departments to gather
    necessary information and resolve payment issues.

Salary Range: $29.03- $41.23/hourly

Qualifications

We are seeking a self-directed, detail-oriented individual
with:


  • High
    school diploma or GED; Minimum of 3 years of relevant experience,
    including at least 1 year in collections investigation
  • Experience
    in Medi-Cal Fee For Service and Medi-Cal managed care collections, highly
    desired
  • Ability
    to interpret payer contracts and process contractual adjustments
  • In-depth
    knowledge of UB04 requirements and medical billing processes
  • Strong
    analytical skills and proven proficiency in Excel and spreadsheets
  • Understanding
    of collection techniques and laws, including AB1455, the Knox-Keene Act,
    Health & Safety Codes, etc., Familiarity with medical terminology, CPT
    codes, HCPCS codes, health networks, IPAs, HMOs, PPOs, PCPs, and contract
    affiliations
  • Excellent
    verbal and written communication skills
  • Proficiency
    in Microsoft Office, especially Excel and Word

Exceptional organizational skills, with the
ability to meet deadlines, work independently or as part of a team, and
prioritize tasks effectively
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