Business Development Manager

Business Development Manager

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~18,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

We are looking for a Business Development Manager to join Endress+Hauser Flow USA Marketing and Sales Support team to lead Area Sales Management and Business Development for Flow USA by driving sales growth, strengthening Sales Center alignment, developing market opportunities, and supporting strategic business planning.

What is the role about?

Are you energized by leading a team while collaborating with stakeholders across the globe to drive business growth and customer success? Do you enjoy turning market insights, customer feedback, and competitive intelligence into strategic actions that shape business priorities? Are you excited by the opportunity to identify new growth opportunities, support key industries, and influence decisions across sales, product management, supply chain, and engineering functions?

If so, this role offers a unique opportunity to combine people leadership, commercial strategy, and global collaboration in a highly visible position within the Flow USA business. Working closely with stakeholders across North America, Canada, Mexico, and Switzerland, including Sales, Business Development, Product Management, Industry Management, Industrial Engineering, Supply Chain, and Standards & Metrology teams, you will help drive business performance, uncover new market opportunities, and support the execution of strategic initiatives. As a leader within the organization, you will also develop and guide a Sales Manager role while serving as a key connection point between customers, internal partners, and global business functions. This position is part of the Flow business organization and offers exposure to both domestic and international operations, including approximately 25% global travel.

Which tasks will you perform?

You will:

• Supervises non-supervisory employees in accordance with organizational policies and applicable laws, including interviewing, hiring, training, planning and assigning work, appraising performance, recognizing and disciplining employees, resolving concerns, and enforcing safety rules.
• Represents Flow USA in global and local networks.
• Establishes and drives achievement of annual goals for Area Sales Management and Business Development.
• Develops and manages the annual Flow USA Business Development budget and provides variance reporting.
• Defines annual sales and business targets with associated Flow USA Sales Centers.
• Gathers, analyzes, and communicates market feedback, customer insights, and competitive intelligence to inform business priorities.
• Communicates customer and market requirements to Flow Product and Industry Management.
• Collaborates with Flow CH Marketing on market feedback, launch activities, sales forecasting, product training, networking, and cross-functional alignment.
• Provides technical and commercial support to North American Sales Centers, including timely responses to inquiries, expedite requests, and daily communications.
• Organizes and delivers product training, product rollouts, and customer-facing training in Sales Center countries.
• Uses market trends and economic indicators to prepare business planning workshops and develop business plans with associated Flow USA Sales Centers.
• Provides input on marketplace-specific product enhancements and product development opportunities.
• Supports general pricing strategy and the development of special agreements with respective Sales Centers.
• Supports negotiations for International Key Accounts (IKA), OEM agreements, and label agreements.

What do we expect from you?

You:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

• Demonstrated working knowledge of Microsoft Office, intermediate computer skills, and familiarity with common business applications; SAP experience preferred.
• Excellent verbal, written, interpersonal, and executive communication skills.
• Ability to present information effectively to large and small groups, respond to questions, and deliver persuasive presentations.
• Ability to write clear reports, business correspondence, and strategic communications.
• Ability to understand, interpret, and apply business concepts to support decision-making.
• High level of professionalism and ability to quickly grasp organizational concepts.
• Ability to read, analyze, and interpret the most complex documents.
• Ability to respond professionally to sensitive inquiries, complaints, and escalations.
• Bachelor's degree (B.A. or B.S.) in a related field and 3-5 years of related experience and/or training; or an equivalent combination of education and experience.

Preferred:

• Experience in product management, industry management, business development, or a related commercial role.
• Experience directly managing technical professionals.

What can you expect from us?

• Family-owned, highly committed global company with a sustainable vision of the future.
• Lifelong learning encouraged by versatile training, tuition reimbursement, success coaching, and further education opportunities.
• Comprehensive benefit package (to include medical, dental, vision) and 401(k) savings with company match.
• Compensation is competitive and includes bonus opportunities.
• Work-life balance encouraged through our 10 company-paid holidays, paid time off, paid parental leave, employee assistance programs (financial, mental, and physical health and wellbeing).
• Employees work in a safety-first, climate controlled, clean manufacturing facility with utilization of Lean practices and ergonomic workstations to enhance productivity and comfort.
• On-site amenities such as cafeteria, gym, health clinic, and ergonomic support, to foster a convenient and health-conscious workplace environment.

How do you apply?

To apply, we kindly ask you to upload your documents on our career page. Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification, including protected veteran and disability status.