Administrative Assistant

SKILL is partnering with a leading organization at the forefront of delivering essential services, dedicated to innovation and community impact. This organization plays a crucial role in ensuring the smooth operation of vital infrastructure, constantly striving for excellence and efficiency. Join a team where your contributions directly support critical operations and help maintain high standards of service delivery.

Make a Significant Impact as a Key Administrative Professional

Are you a highly organized and proactive administrative professional looking to play a pivotal role in a dynamic environment? We are seeking an exceptional individual to join our client's team, where you will be instrumental in streamlining administrative processes, ensuring seamless communication, and providing essential support that underpins the success of critical operations. Your meticulous attention to detail and ability to manage diverse tasks will directly contribute to the efficiency and effectiveness of the team, empowering them to focus on their core mission. This is an exciting opportunity to become an indispensable part of a dedicated group, making a tangible difference every day.

What You'll Do:

• Perform initial triage of incoming requests and documents, ensuring proper routing and prioritization.
• Review and process a variety of critical documents, including applications, account reviews, pending deposits, and original work requests.
• Manage financial administrative tasks such as sending deposit links and reviewing deposit payments.
• Complete necessary forms and order required items through systems like Oracle during the triage process.
• Execute validation procedures and manage close-out processes for various tasks.
• Draft and dispatch diverse customer communications via mail and email.
• Create and distribute specific correspondence, including demo letters, ensuring timely delivery to customers.
• Review and complete customer relationship management tasks to maintain accurate records.
• Serve as a primary point of contact by answering incoming phone calls and addressing inquiries.
• Provide crucial scheduling support for operational personnel, especially during unforeseen circumstances like absences, to ensure routes and tasks are covered.
• Process and review incoming mail items efficiently.
• Manage and track orders for various items and invoices using Oracle.
• Assist with follow-ups for high-level stakeholder meetings and critical project discussions.
• Support the preparation and coordination of presentation meetings.
• Coordinate all administrative aspects of meeting invitations for both internal and external participants.

What You'll Bring:

• Proven experience in a comprehensive administrative support role.
• Exceptional organizational skills and a keen eye for detail.
• Proficiency in document review, processing, and record-keeping.
• Experience with ordering systems, particularly Oracle, is highly valued.
• Strong communication skills, both written and verbal, for effective customer and internal correspondence.
• Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced environment.
• A proactive approach to problem-solving and support.
• Proficiency in standard office software and tools.