Electrification Integration Section Manager

Overview

Con Edison is committed to a clean energy future, supporting resilient, sustainable, and reliable clean energy technologies that enhance its energy delivery system and supports customer comfort, convenience, and access to affordable clean energy. In addition to its own commitment, the companys clean energy programs help to achieve state and city clean energy goals.

The Electrification Integration Section Manager in Con Edisons Customer Clean Energy Programs (CCEP) group leads efforts to make the electrification of buildings more affordable for customers, improve the customer experience to adopt heat pumps, and strengthen internal Company processes related electrification as it relates to safety, reliability, and the broader customer experience. They will achieve the above outcomes through insightful research efforts and driving process improvements. They will partner with teams within CCEP, like program delivery and stakeholder engagement teams, and internal teams across the Company, like Rate Engineering, Energy Services, Customer Operations, Digital Products, Commodity Forecasting, Strategic Planning, and Gas Engineering among others.

This role is on the front lines of driving the clean energy transition; specifically helping customers electrify buildings and better preparing Con Edison to deliver an electrified future.

Responsibilities

• Lead the companys readiness for building electrification and develop a team, with a focus on making the transition affordable and operationally achievable for customers, with a focus on customer adoption of heat pump technologies.
• Implement and improve processes ensuring adequate electrical service to support electrification in collaboration with Energy Services, Engineering, and Construction teams.
• Manage the Building Electrification interconnection performance metrics, coordinating scope, milestones, and delivery.
• Drive customer enrollment in optional rate to improve customer operating economics of heat pumps, including process design, campaign execution, and enrollment experience improvements.
• Own a portfolio of applied research studies on heat pump bill impacts, load and demand, and adoption behavior, including vendor-led engagements and vendor/ consultant oversight.
• Provide day-to-day management and strategic direction for team priorities, ensuring work is aligned with Company objectives, delivered on schedule, and coordinated effectively across internal stakeholders, vendors, and cross-functional partners.
• Analyze and improve the total cost for heat pump customers, identifying potential Company levers that improve the economics electrification to further scale adoption
• Partner with, and support teams across the organization to prepare their functions, systems, and plans for building electrification, while building lasting relationships across organizations and teams.
• Lead internal and external stakeholder engagement around the enterprise-level building electrification strategy, in partnership with other CCEP teams and Company organizations
• Leads a team of employees, providing coaching, performance feedback, guidance, and support to achieve departmental goals.
• Provides leadership and direction to a team, fostering employee engagement, accountability, and professional growth.

Qualifications

• Bachelor's Degree and eight years of work experience or
• Master's Degree and six years of work experience

• Experience leading a team of direct reports, assessing development needs, coaching, providing continuous feedback, or leading a business unit is required.
• Leadership experience with program, project, or process management, or leading and implementing change is required.
• Strong ability to identify and analyze improvement opportunities, envision a future state, and achieve stakeholder buy-in to implement changes is required.
• Strong business writing and oral communication skills, including persuasive communication and the ability to present organized and clear business cases and recommendations, are required.
• Comfort operating across levels, with the ability to drive results by collaborating with internal and external stakeholders, from working teams to executives, and representing the organization credibly to various audiences is required.
• Ability to navigate ambiguity, address work challenges, manage multiple priorities and competing deadlines, and make timely decisions with appropriate rigor is required.
• Proficiency in Microsoft Office, including Word, PowerPoint, and Excel, is required.
• Utility or energy industry experience with working knowledge of building electrification, electric distribution, service connections, and the energy regulatory environment is preferred.
• Experience in energy efficiency, demand management programs, or similar government agency housing programs, low-income programs, or nonprofit program management is preferred.
• Knowledge of new building or updated service processes, requirements, and data, and familiarity with new construction or electrical upgrades is preferred.
• Demonstrated creativity, problem-solving skills, and excellent critical thinking are preferred.

• Driver's License Required

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.