Executive Assistant II

Location Address:

Compensation Pay Range:

Summary:

Responsibilities:

*Uses excellent customer service skills in interactions with patients, members, employees and the public.

*Ensures appropriate contact and follow up actions are taken. Documents complaints in appropriate system if necessary.

*Assists with and maintains budget and processes expenses incurred by the Executive.

*Maintains Board and department manuals, polices, biographical information and manages records and office supplies.

*May Coordinate and attend meetings of PHS Board of Directors and Board/PHS Committees, prepares Board and Committee materials and takes meeting minutes.

*Coordinates the work of others and assists with orientation and mentoring other secretarial staff.

*May Coordinate and attend meetings, Board Committees or PHS Councils, prepares Board or Committee materials and takes meeting minutes.

*Develops efficient systems for tracking performance measures for key metrics related to the Executive Assistants area of responsibility

*Communicates and/or coordinates Executives instructions to others

*Familiar with the business strategy, processes and procedures

*Provides project coordination on leadership level projects and activities

*Performs secretarial, administrative and general office work, including preparing correspondence, reports, presentations and other documents

*Schedules appointments, coordinates meetings and events, and makes travel arrangements

*May be responsible for database coordination, including data entry and production of regular and ad hoc reports

*Will be expected to be knowledgeable of department specific activities and to provide

*Operational support in areas of assignment

Qualifications:

High school (G.E.D.). Five to eight years experience in executive or administrative secretarial roles. Requires exceptional organizational and people skills. Ability to deal with all levels of staff and management within the organization, as well as the public, under highly stressful conditions. Must be able to deal with multiple priorities and track a high level of detail in a fast-paced environment. Must handle highly challenging interactions with potentially aggressive customers and providers using listening skills, negotiating skills, grace and aplomb

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.