Restaurant General Manager

Restaurant General Manager

Job Category: Full-Time | Direct Hire

Compensation: $85,000-$105,000 DOE / Base + Benefits and Bonus opportunity

The Opportunity

BBSI has partnered with a well-established and expanding Quick Service Restaurant (QSR) seeking an experienced Restaurant General Manager to lead its high-volume Santa Ana location.

This is an excellent opportunity for a proven restaurant leader who knows how to run a successful operation, develop a strong team, deliver an exceptional guest experience, and drive financial performance.

The General Manager will oversee all aspects of the restaurant, including a team of 50+ employees, front- and back-of-house operations, staffing and development, P&L performance, labor and food costs, inventory, safety, and overall guest satisfaction.

We are looking for a hands-on leader who thrives in a fast-paced environment, leads by example, holds teams accountable, and is excited about growing with an expanding organization.

Key Responsibilities

• Lead all day-to-day operations of a high-volume restaurant, ensuring exceptional food quality, service, cleanliness, and guest experience.
• Manage and develop a team of 50+ employees, including hiring, training, coaching, scheduling, performance management, and retention.
• Take ownership of the restaurant's P&L, including sales, labor, COGS, inventory, waste, and overall profitability.
• Monitor operational and financial performance and identify opportunities to improve sales, productivity, and margins.
• Oversee inventory levels, ordering, vendor coordination, and cost controls.
• Build a positive, accountable, team-oriented culture while developing future leaders.
• Maintain high standards for food safety, sanitation, workplace safety, and operational compliance.
• Resolve guest concerns professionally and create an environment that encourages customer loyalty and repeat business.
• Oversee weekly scheduling, payroll, reporting, and other administrative responsibilities.
• Ensure company policies, procedures, and brand standards are consistently followed.

Qualifications

• 3-5+ years of restaurant management experience, preferably within a high-volume QSR, fast-casual, or large-scale restaurant environment.
• Proven experience successfully leading and developing large teams.
• Strong knowledge of P&L management, labor costs, COGS, budgeting, inventory, and cost control.
• Demonstrated history of achieving operational and financial results.
• Strong leadership, coaching, communication, problem-solving, and conflict-resolution skills.
• Bilingual English/Spanish required.
• Stable and consistent employment history.
• Experience with restaurant POS and management systems such as Toast, 7Shifts, Craftable, or similar.
• Working knowledge of Microsoft Word, Excel, email, and basic business technology.
• Ability to thrive in a high-energy, fast-paced restaurant environment.
• Flexibility to work approximately 45-50 hours per week, including evenings, weekends, and holidays as business needs require.
• Valid driver's license and proof of automobile insurance.

Education & Certifications

• High school diploma or GED required.
• Additional education in Business, Hospitality, or Restaurant Management is preferred; however, strong operational experience and proven results are valued over formal education.
• ServSafe Manager Certification required or ability to obtain within 90 days.
• California Responsible Beverage Service (RBS) Certification required or ability to obtain within 60-90 days.
• Completion of California-required Sexual Harassment Prevention Training for Supervisors within the required timeframe.

Benefits

The comprehensive benefits package includes:

• Competitive Base Salary
• Medical, Dental & Vision Insurance
• $50,000 Life Insurance
• 401(k) with company match
• 2 weeks paid vacation
• PTO
• Sick pay
• $100 monthly cell phone reimbursement
• Performance bonus opportunity up to $20k
• Career growth and advancement opportunities

Why Join?

This is more than an opportunity to manage a restaurant. You will have the ability to lead a large team, influence the culture, drive the financial performance of the location, and grow your career with an established organization that continues to expand.

If you are a strong restaurant operator who enjoys developing people, driving results, and creating an exceptional guest experience, we want to hear from you.

For immediate consideration call or text JP 909-921-8569

send resume: jeanette.placencia@bbsi.com

BBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

California applicants: to see how we protect your data, visit our website at https://www.bbsi.com/privacy-notice-california-applicants.