Business Operations Director

All applicants must currently reside in the United States

BigBear.ai is seeking an experienced Portfolio Manager to lead strategic planning, program oversight, and performance management across a portfolio of government contracts. This role requires a seasoned professional who can balance strategic vision with operational execution while maintaining strong relationships with government customers and internal stakeholders.

Portfolio Strategy & Planning

• Develop and execute comprehensive portfolio strategy aligned with corporate goals, customer priorities, and growth objectives
• Identify and evaluate upcoming contract opportunities, recompetes, contract extensions, and new business development prospects
• Drive strategic decision-making to optimize portfolio performance and competitive positioning
• Program & Contract Oversight
• Monitor health, performance, and compliance across multiple concurrent government programs
• Ensure programs meet all contract requirements, milestones, deliverables, and customer expectations
• Identify and manage cross-program risks, dependencies, resource constraints, and issues requiring executive attention
• Provide oversight and guidance to Program Managers to ensure consistent execution standards

Financial Management

• Own portfolio-level financial performance including revenue, profitability, bookings, backlog, and forecasting
• Monitor program financial metrics and proactively address variances from plan
• Balance staffing levels and resource allocation against funded work and anticipated contract awards
• Support budget development and financial planning processes

Resource & Workforce Planning

• Collaborate with Operations, Program Managers, and Talent Acquisition to forecast hiring requirements across the portfolio
• Anticipate staffing needs based on program ramps, transitions, incumbent capture strategies, attrition trends, and skill/clearance requirements
• Prioritize and allocate resources across programs based on contractual commitments and strategic business priorities
• Develop workforce strategies that support both current operations and future growth

Customer & Stakeholder Management

• Build and maintain strong relationships with senior government customers and internal executive leadership
• Understand evolving customer priorities, mission requirements, and emerging needs
• Ensure consistent, high-quality customer engagement across all portfolio programs
• Serve as primary point of escalation for customer concerns and strategic discussions

Risk & Compliance

• Identify, assess, and manage portfolio-level risks including contractual, financial, staffing, security, and operational exposures
• Ensure all programs operate within contract terms, federal regulations, and company policies
• Develop and implement risk mitigation strategies and contingency plans
• Escalate significant risks to executive leadership with recommended courses of action

• Government Contracting Experience: Demonstrated experience supporting U.S. Government contracts with strong understanding of federal contracting processes, regulations, and requirements
• Contract Management Expertise: Experience with Labor Category (LCAT) management, staffing requirements, government contract invoicing, financial operations, procurement, and vendor management
• Relationship Management: Proven ability to build and maintain strong customer and stakeholder relationships at senior levels
• Communication Skills: Excellent written and verbal communication skills with ability to influence and collaborate across cross-functional teams
• Analytical Capabilities: Strong analytical, organizational, and problem-solving skills with ability to manage multiple competing priorities simultaneously
• Technical Proficiency: Advanced proficiency in Microsoft Excel, PowerPoint, and business management tools

Preferred Qualifications

• Experience supporting law enforcement or federal civilian agencies
• Background in program/project management within government contracting environment
• Familiarity with federal acquisition regulations (FAR/DFARS)
• Experience with business development and capture management
• PMP, PgMP, or similar professional certification

Core Competencies

• Strategic thinking and business acumen
• Financial management and analysis
• Risk management and mitigation
• Stakeholder engagement and influence
• Resource optimization and planning
• Performance management and accountability
• Adaptability and problem-solving in dynamic environments

Please note the targeted compensation range is provided as an estimate, and any actual compensation offer may vary depending on the needs of the company, or an applicant's skillset, competencies, experience, education, certifications, location, or other factors. The estimated range does not include the value of any benefits offered.

BigBear.ai is a leading provider of AI-powered decision intelligence solutions for national security, supply chain management, and digital identity. Customers and partners rely on Bigbear.ai's predictive analytics capabilities in highly complex, distributed, mission-based operating environments. Headquartered in McLean, Virginia, BigBear.ai is a public company traded on the NYSE under the symbol BBAI. For more information, visit https://bigbear.ai/ and follow BigBear.ai on LinkedIn: @BigBear.ai and X: @BigBearai.

BigBear.ai is an Equal opportunity employer all protected groups, including protected veterans and individuals with disabilities.