Maintenance Technician and Family Lodge Monitor

Job Objective: Provide safe, clean, and well-maintained housing and shelter facilities by performing custodial, maintenance, groundskeeping, and resident-support duties that promote a secure and welcoming environment for residents, staff, volunteers, and guests. Serve as an on-site resource and emergency response contact by monitoring facility operations, supporting resident compliance and safety, responding to after-hours needs, and maintaining professional, respectful, and confidential relationships with all stakeholders.

Essential Functions:

• Reside on-site in the employee unit provided at the Johnson County Family Lodge
• Clean floors, hallways, stairs, restrooms, offices, and common areas; empty trash and follow scheduled deep-cleaning routines
• Clean and prepare vacant housing units for incoming residents
• Perform minor repairs, painting, carpentry, plumbing, and other maintenance within training and authorization; refer specialized work to qualified providers
• Maintain grounds, mow and trim as assigned, and clear snow, ice, and debris from walkways
• Maintain doors, locks, screens, appliances, vehicles, and equipment within training and ability
• Identify and report major repair needs and property safety or security concerns to the Corps Officer
• Monitor custodial and maintenance supplies and obtain approved supplies as assigned
• Set up and move furniture, supplies, and equipment for programs, meetings, special events, and Christmas operations
• Assist with receiving, inventorying, and moving donations, food pallets, and program supplies; operate a forklift only when certified and authorized
• Monitor on-site activities for resident rule and safety compliance, complete curfew checks as assigned, and respond appropriately to concerns
• Respond to after-hours calls and emergencies during assigned coverage; follow emergency procedures and notify leadership or emergency services as needed
• Carry and answer the on-call phone during scheduled coverage, with response expectations established by the Corps Officer
• Complete building lockup and record kitchen refrigerator and freezer temperatures at 8:00 p.m., Monday through Friday, or as assigned
• Conduct quarterly fire drills and assist with shelter safety plans for fire, severe weather, power outages, and other emergencies
• Check fire extinguishers, emergency lighting, and exit lighting; report deficiencies and arrange or perform authorized corrective work
• Distribute resident mail and supplies, coordinate resident chore assignments, and prepare or deliver evening meals as assigned
• Assist with local pickups, deliveries, and transportation as authorized
• Maintain confidentiality, professional boundaries, and respectful relationships with residents, staff, volunteers, and guests
• Perform other duties appropriate to the position as assigned by the Corps Officer

Minimum Qualifications:

Education: High school diploma or equivalent

Experience: Minimum two years of maintenance or construction experience and two years providing supportive services to a similar population

Certifications/Licenses: Forklift certification (required prior to operating forklift)

Skills/Abilities:

• Support The Salvation Army mission
• Work respectfully with a diverse population
• Safely operate floor buffers, carpet extractors, power washers, basic power tools, and lawn and snow-removal equipment
• Organize work with minimal supervision and communicate maintenance and safety needs clearly
• Use computers and related software
• Exercise sound judgment, problem-solving, and conflict-resolution skills during resident concerns or emergencies

Supervisory Responsibility: None

Physical Requirements: Speaking, hearing, and visual ability; standing, walking, climbing, kneeling, and sitting for extended periods; manual dexterity; lifting, pushing and pulling materials up to 80 pounds with appropriate assistance and equipment; working on ladders or at heights using safety approved procedures. Reasonable accommodation may be made to enable individuals to perform the essential functions.

Travel: None

Driving: Driving is required; employee must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Working Conditions: Employee resides on-site at the Family Lodge. Work is performed indoors and outdoors in varying weather conditions. A defined full-time schedule combines custodial and maintenance duties with evening facilities and resident monitoring. After-hours, weekend, and holiday coverage may be assigned. The Corps Officer will establish on-call response requirements, scheduled time off, and relief coverage. On-site residency does not constitute continuous duty.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back to work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.