Qualfon

OUR MISSION

Our mission begins with our people who help us create remarkable experiences for our clients.

We are deeply committed to helping our employees grow as individuals—at work and beyond. This allows us to remain the outsourcer of choice for our clients. When we care about our people, they care about you.

We offer programs that promote personal development and provide direct support for our employees and their families. Because of this, our employee retention is often twice the industry average. Having highly tenured and highly engaged employees translates to better customer service for our customers.

Simply put, when our people come first, it allows us to offer our clients top-ranking, award-winning performance at a lower cost.

Our core values are an important part of everyday operations.

Our core values are an important part of everyday operations. When we live our values, we build a deeper connection with customers and help the company stand out in the market. Our values help us even through difficult situations as they provide answers to tough questions and act as a beacon of light in situations of conflict.

“The spirit of the company is our mission, and this is how we provide visibility into the achievement of our primary purpose.”

~Roberto Sanchez Mejorada, Chief Mission Officer, Qualfon